Julio Donado Email & Phone Number

Barranquilla

Created, developed and organized a foundation for the purpose of providing community service,involvement and education at the early childhood level. The target populations are the neighborhood mothers who provide child care for children from lower income families in their homes. The foundation owns a preschool which serves as a lab school and provides training in developmentally appropriate practices in early childhood education through workshops and hands-on activities using recycled… Show more Created, developed and organized a foundation for the purpose of providing community service,involvement and education at the early childhood level. The target populations are the neighborhood mothers who provide child care for children from lower income families in their homes. The foundation owns a preschool which serves as a lab school and provides training in developmentally appropriate practices in early childhood education through workshops and hands-on activities using recycled materials. In addition it also supports other groups through donations of food, toys, and school supplies. Show less

Barranquilla

By blending management and training skills with technical expertise, I effectively incubated a ContactCenter and BPO that initiated with four employees and currently has over 120 staff Members.Responsibilities included hiring and training employees to meet company needs and creating rules andregulations by which the organization still operates. Prior to the pandemic, Tuenlace was selling 7000 plus credit cards per month for Serfinanza, an important organization in the financial… Show more By blending management and training skills with technical expertise, I effectively incubated a ContactCenter and BPO that initiated with four employees and currently has over 120 staff Members.Responsibilities included hiring and training employees to meet company needs and creating rules andregulations by which the organization still operates. Prior to the pandemic, Tuenlace was selling 7000 plus credit cards per month for Serfinanza, an important organization in the financial sector. Show less

Worked in a call center of a Fortune 500 company, starting as a customer servicerepresentative handling billing calls and promoted to Bilingual data Coordinator. Supported customerswith the maintenance of their Verizon Wireless data devices. Worked with the transition departmentby training new hires, grading calls and receiving supervisor calls.

M.B.A., Business Administration And Management, General

Bachelor'S Degree, Communication And Media Studies