Provide pre-sales support from a business and technical point of view to the sales team, always understanding the customer's business model and long-term investment planning to provide customized support ensuring the quality and competitiveness of Nokia's proposals. Main Achievements• Managed a marketing and positioning plan with Nokia's portfolio, successfully identifying business opportunities with a potential volume of approximately 10 million dollars.• Led the certification process of new Energy solutions in Brazil for ANATEL and customers which is a requirement needed to enable the sale of involved products in the country.• Defined and supported test scenarios for customers in Brazil, Argentina, Uruguay, Ecuador and Colombia, enabling the introduction and codification of tested solutions on 100%.Main Tasks•Solution Design and Architecture: Develop and design tailored service solutions aligned with customer requirements, ensuring they fit within the overall technical and business objectives of the project.•Bid and Proposal Management: Lead the service-related aspects of bids, including responding to RFQs/RFPs, defining service deliverables, estimating costs, and ensuring competitive positioning.•Service Portfolio Management: Manage Nokia's service offerings related to the project, which may include professional services, managed services, maintenance, and optimization.•Customer Engagement.•Project Coordination and Execution: Oversee the implementation of service solutions, coordinating cross-functional teams (engineering, project management, operations) to ensure that the project meets timelines, quality, and budgetary requirements.•Risk Management and Issue Resolution: Identify potential risks in service delivery, develop mitigation strategies, and resolve issues that may impact project success.•Cost and Resource Management.•Compliance and Quality Assurance.•Continuous Improvement and Innovation.•Stakeholder Management and Reporting.

Gathering customer requirements (RFI or RFQ), define and deliver the energy solution with the expected quality for customers in LAT region.Main Achievements• An increase in internal and external customer satisfaction was achieved, from 20% to 100%. Substantially improved communication, processes, lead-times among the stakeholder involved in the bidding process.• During my tenure, there was a 30% increase in the hit rate of offers presented versus won projects. Goal achieved through an improvement of the interaction with the customer at all levels by knowing their specific needs to have proposals with real value by the customer.• A customization of the technical documentation models from the headquarters was tailored for local clients, resulting in an increase in customer satisfaction and a 20% improvement in the 'one time right' indicator within the energy portfolio offers. Reached by transforming of the general models of technical documentation (generated from headquarters) to customer-specific documentation considering each of its particularities, thus ensuring a complete understanding of the proposals increasing trust in the customer.Main Tasks• Develop cost-effective commercial proposals for implementing Radio, Small Cell, DAS System, Microwave, and Core solutions customers in LAT.• Analyze deployment service requirements from customer RFPs, RFQs and RFIs, and define the service scope to deliver an effective commercial proposal.• Recommend and promote Nokia's solutions portfolio, including products such as Antennas, Jumpers, Power Cables, and Power Cabinets.• Create comprehensive documentation for each commercial proposals.• Collaborate with other product managers and coordinated with a Service Solution Manager to develop competitive commercial proposal.• Develop service cost estimates related to project management and risk management.• Participate in Sales to Delivery meetings.• Provide technical support in the post-sale stage.

Energy Solutions Product manager provides pre-sales support and expertise to the sales team, utilizing specialized knowledge in ES solutions. Identify and understand new business opportunities and use a consultative method to promote Nokia's Energy solutions portfolio.• Co-led the increase in sales in the energy portfolio from 10 to 30 million euros. Achieved by establishing local pre-sales, implementation, and support processes, complemented by an aggressive marketing plan in Latin America

Coordinate and deliver pre-sales cost calculations, risk analysis, assumptions, share of responsibilities, customer documentation and cost reduction strategy for Network Implementation based on a customer-specific scope and includes Logistics, Project Management, Site Acquisition, Construction Works and Telecom Implementation.

Responsible for bid management, tender coordination (services and product), costing, pricing definition and strategy. Participation in several local and synergic projects for TELEFONICA LATAM and AMX.

Responsible for the sales, profitability and P&L of the switching Business in Andean and Central America region.Sales valued in US$ 30 million per year including many important projects for key customers as Telefónica, America Movil, ETB, Coltel, Pacifictel, among many others, leading a regional team.

Responsible for the sales in Andean region for Switching Networks giving support to the Andean countries

Providing Pre-sales technical and commercial support from Headquarters to the Andean countries in the Siemens wireline Portfolio, additionally acquiring all the knowledge to transfer global to local processes to have autonomy and speed in local decision-making.

Responsible for Bid Management, Value Add Proposition, Market Analysis and Technical support of the Wireline portfolio