Julio Velasquez Email & Phone Number

Miami, Florida, United States

5 + years of experience working with Tracfone and Verizon internal stakeholders and external partners Proficient in mapping lifecycle and ad hoc communications to the customer for loyalty rewards and value-added services Skilled in analyzing marketing budgets, suggesting new programs and campaigns for acquisition/retention Expertise in reporting omni-channel performance across various platforms including SMS, App Push and IAM, Social Media, Web, Email Marketing, Direct Mail Strong collaboration skills with the ability to align with and support sales ecosystems Experience providing useful metadata to Acquisition Teams using tools such as ThoughtSpot, Direct Services, Pega, Google Analytics, Qualtrics, and raw customer feedback collected via testimonials and CS Demonstrated success in managing value-added service agencies and ensuring timely deliverables and goal achievement Proven ability to screen resources and manage level 1 customer escalations Knowledgeable in suggesting training and agile procedures to optimize resource utilization

Miami, Florida, United States

Assist business owner in designing and implementing marketing campaigns to increase engagement. Supervise everyday Interactive workflow and procedures. Assist with managing third-party vendors to ensure the quality of all programs Analyze systems and recommend improvements to all campaigns and prepare appropriate reports Manage value-added service agencies, ensuring all deadlines and goals are met and reporting KPIs on a weekly, monthly, quarterly, and annual basis

En Pix | estudio Creativo Digital estamos enfocados en el desarrollo de estrategias y experiencias interactivas combinando el mundo online y offline para generar resultados puntuales en base a los objetivos de nuestros clientes. ✔︎ Dirigir al equipo de estrategas y productores de contenido para crear contenido de manera regular con el fin de publicarlo en todos los canales inbound (redes sociales, correo electrónico, blog, páginas de destino, etc.).✔︎ Optimizar y supervisar el desarrollo de las relaciones con los prospectos en todas las etapas del embudo de ventas, a través de correos electrónicos, contenido de valor y diferentes canales de redes sociales ✔︎ Desarrollar la estrategia de precios, comunicación, presentación, promoción y venta de nuestros servicios.✔︎ Mantener a la agencia actualizada con las tendencias del mercado y de la competencia actual✔︎ Capacitar al equipo de Ventas y Marketing con la metodologia Inbound. ✔︎ Encargado de mantener al equipo en crecimiento constante mediante la contratación y capacitación del mismo✔︎ Tomar decisiones basadas en los datos para hacer avanzar al equipo y a los servicios, y lograr los objetivos de la agencia ✔︎ Implementación, capacitación y gestión del sistema CRM

Miami/Fort Lauderdale Area

Provide Help Desk Analysis and Technical Support for Wachovia International banking applications including: Remote Deposit Capture, Cyber Pay, Cyber Inquiry and Cyber Bank Reports.Provide training and assist clients with installation support for international banking applications.Create, document and keep track in PICCT of all services requests and / or inquiries from International internal and external clients.Process workflow requests from International Implementation in order to setup International external clients with International electronic banking applications.

Diplomado En Marketing Digital, Marketing Digital

Diplomado en Marketing Digital

Management Information Systems, Network And System Administration/Administrator

Comunicación Audiovisual, Communication And Media Studies