Julissa Cabrera Email & Phone Number

Greater New York City Area

Greater New York City Area

 Combine top-notch attention to detail and organization with a client-focused attitude to supervise staff members Play a vital role in workforce development, successfully training, coaching, and managing employees Administer hands-on management to 18 client care specialists; also cross-train assistants on front desk tasks Ensure that all employees adhere to policies, procedures, and standards to maximize client care quality Optimize internal communication, productivity, and quality by implementing new departmental processes Maintained a positive, professional, and attentive attitude while interacting with clients to resolve any concerns Utilize exceptional communication abilities to translate for doctors and convey technical information to clients Balance internal staff development responsibilities with daily administration tasks, such as ensuring accurate deposit calculations, supporting financial decision-making, controlling supply levels, and preparing payroll Verify that transactions are accurately tracked in cashier worksheets; also facilitated mid-month and end-of-month financial reports for NVA, as well as expertly addressing all chargeback disputes with clients

Greater New York City Area

 Functioned as the administrative practice coordinator to Dr. R. Kumar Kadiyala, competently managing the Outlook calendar and maintaining the master schedule according to the doctor’s requirements Performed follow-up calls with patients to discuss their treatment plans and schedule new appointments Leveraged superior organization abilities to coordinate IMEs, depositions, court testimonies, and conferences Took charge of the Administrative Office for the orthopedic chief surgeon at the Allen Pavilion Hospital Kept documents and information updated at all times, which included updating physical therapy prescriptions, updating demographic/insurance information, and submitting Workers Compensation/Disability

Greater New York City Area

 Simultaneously managed diagnostic scheduling, appointment scheduling, medical records, and the front desk Reviewed patient information to confirm their benefits coverage and edibility prior to any procedure Adjusted the appointment schedule with patients; made new appointments and canceled appointments Obtained payments from patients at the time of service and collected post charges Recorded information in CROWN SCAN and entered notes in CROWN according to the doctor’s instructions

Greater New York City Area

 Evaluated bill of materials (BOMs) for approval, as well as approving routings and item-level information Drove a 50% increase in completed projects by successfully validating 5000 finished good BOMs Achieved 100% accuracy and compliance by competently taking charge of ISO audits to address any issues Increased productivity and fostered open lines of communication by establishing new departmental processes Enforced compliance with company processes and procedures in conjunction with training vendors/new-hires Managed the supply of raw materials by conducting Vendor Resource Management Analysis Developed exceptional project management abilities while managing/processing 10,000 “finished goods” sign-offs; also completed 10 inventory projects for identifying tools, achieving a 40% increase YoY Launched and maintained the Tooling Project Management (TPM) database for closing 600 tooling projects

• Managing Product Asset Management (PAM) vendor manufacturing support, including the physical supply of production molds and models.• Generated business continuity reports, programs, cycle counting, and the Hollowware facility tooling project.• Engaged with the New Product Engineering team with the creation of work orders resulting in the expedition of new product qualification sign-offs increasing profits and revenue. • Assisted in the implementation of the Tool Library department in Pelham, Forest Hill Manufacturing, and Hollowware facilities. • Assisted in the creation of the Tooling Business Continuity Program by creating and documenting Standard Operating Procedures• Conducted inventory control for approximately 6,000 models.