- Support Administrator with Quality Assurance and Performance Improvement (QAPI) reporting using QAPIplus- Timely submits required data to the Center of Medicare and Medicaid Services (CMS)- Submit insurance preauthorizations, verify patient insurance eligibility, and ensure compliance with billing regulations- Assist in processing patient referrals and discharges. Input demographics, insurance, and medical data in EHR- Analyze patient charts to meet compliance standards for timeliness and appropriateness. Organize and file physical medical records- Update HR employee files and onboard new employees. File billing documents- Create and track staff schedules for all patients to ensure approved visit frequencies are followed- Answer and direct all incoming phone calls. Arrange patient transportation, order medical supplies, and order medical DME- Prepare death certificates for physician signature and mortuary pick up- Verify and approve employee timesheets

- Coordinated patient appointments for a team of 3 specialists, managing a caseload of 100+ appointments, ensuring efficient scheduling and minimizing wait times- Troubleshoot equipment/software in medical clinic- Perform front desk receptionist tasks, greet patients, and answer incoming phone calls- Review patients' records for timeliness, completeness, and accuracy. Scan medical documents into Electronic Health Records software- Possess thorough knowledge of each physician’s services, requirements, and approaches- Manage front office area and treatment rooms by cleaning, supplying, and organizing - Administer Transcranial Magnetic Stimulation treatment, qEEG, and psychiatric rating scales- Document patient data and treatment progress in ChARM EHR system

- Train new hires while they complete shadowing hours in my clients' home sessions- Provide Applied Behavior Analysis therapy to children diagnosed with Autism spectrum disorder - Target client’s short- and long-term goals and follow behavior intervention plan- Document daily session notes, collect and graph data during each session

Volunteer work at a local family owned business selling produce, cash transactions, and restocking