Tested accounting and tracking software and provided detailed feedback to management, resulting in the company’s switch from utilizing Microsoft Excel to utilizing AS/400, which improved operations, organization, accuracy and efficiency• Lead a team of 8 employees to prepare vehicles for daily sales and maintain lot organization, using strategic methods to boost employee morale, maintain positive, efficient collaboration and support employee growth and retention• Service electric vehicles to ensure they are safe to use, properly charged and prepared for sale each day, resulting in orderly operations and progressive client relationships• Communicate with crew leaders and managers regarding the status of inventory levels within defined areas, and decide what vehicles are prioritized for fulfillment.

To train and provide safety requirements for each employee and tractor.

Audited and addressed on-lot vehicle issues in a timely manner. Traveled to different store locations across the United States to train employees for their daily duties and to design vehicles on the lot for marketing strategy and sales. Managed and organized all vehicle keys for the company. Provided on-hand delivery of vehicles to customers. Photographed new inventory vehicles for company website. Created videos of vehicles available for customer viewingto purchase.

Assisted the General Manager (GM) in absence, including executive assistance, sharing meeting andprovided accountability. Trained current employees on different task. Addressed employee and customer concerns. Participated in recruitment and dismissal processes.

Assisted in training associates in the areas of customer service and company standards, policies and procedures. Assisted cashier coverage and customer flow to ensure efficient service. Assisted management team indecisions regarding promotions and other company updates.

Hire employees to the delivery team. Call and schedule all customer delivery times. Schedule employees work hours and handle and customer issues with furniture. Build and Repair any furniture. Handle any delivery transactions from the delivery trucks. Train employees on customer service and driving the box truck and repair truck.