Assertive, customer-focused Credit & Revenue Professional with extensive knowledge, as well as a strong understanding of the Customer Services business and portfolio offerings. Excels at cultivating strong relationships, collaborating with sales teams to generate and review all credits and adjustments, ensure compliance is upheld, manage and consult on all revenue throughout the lifecycle of an agreement, including large-scale accounts. Explains complex concepts in a consultative manner and maintains up-to-date knowledge regarding complex contract requirements. Confidently interacts with customers, sales and leadership at all levels of an organization. Quickly adapts to changing business demands to achieve established goals and exceed customer expectations.