Julius Harper Email and Phone Number
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Experienced Salesperson with a demonstrated history of working in the health wellness and fitness industry. Skilled in Customer Service, Microsoft Word, Retail, Sales, and Customer Satisfaction. Strong sales professional graduated from Laney.
Golden 1 Credit Union
View- Website:
- southwest.com
- Employees:
- 27930
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Member Service Specialist 2Golden 1 Credit UnionOakland, Ca, Us
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Customer Service AgentSouthwest Airlines Jun 2022 - PresentOakland, California, United StatesReceive and mark baggage by completing and attaching claim checks.● Greet incoming guests and escort them to their flights.● Transport guests about premises and local areas or arrange for transportation.● Maintain clean lobbies or entrance areas for travelers or guests.● Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.● Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.● Explain the operation of room features, such as locks, ventilation systems, and televisions.● Assist physically challenged travelers and other guests with special needs.● Supervise and train incoming Customer Service Agents● Arrange for baggage shipments, express mail, and parcels by providing weighing and billing services. -
Customer Service Station TrainerSouthwest Airlines Jun 2022 - PresentOakland, California, United StatesStation Trainers hold an important role in educating our New Hires on how to do their jobs, how to put Safety first, and how to provide Hospitality to our Customers.
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Customer Service RepresentativeCommunity Bank Of The Bay Feb 2022 - Apr 2022United States● Enhance customer service by being proactive, courteous, and professional to provide prompt, efficient, and accurate processing of numerous services● Process transactions through deposits, withdrawals, loan payments, and cashiers’ checks, responding to customer financial and banking service requests● Handle cash and accounts by balancing, transferring, and processing stop payments in a timely manner to suit customer needs● Perform clerical duties as assigned through transaction verification, document review, reporting, and deposit monitoring to resolve discrepancies promptly● Foster a positive and productive work environment through meeting attendance and staying up to date on training to promote bank policy and procedures● Manage customer accounts through the creation of new accounts and the modifications of established accounts, increasing customer familiarity with accounts and protecting privacy● Operates online teller terminal by providing accurate information through online, phone, and mail options to empower customers in making personal banking decisions -
TellerWells Fargo Dec 2018 - Feb 2022Oakland, Ca, United States● Engaged customers by advertising promotions and products to increase customer awareness and sales by 90%● Provided account maintenance and navigation to meet customer requests and educate on self-service options to improve customer experience● Protected customer security and confidentiality by following policy and procedures, protecting account information and promote customer privacy● Performed administrative tasks by maintaining and balancing cash drawer, assisting service manager in preparing for courier, completing Control Online Tasks, and audit preparation to effectively further bank operations● Worked collaboratively with leadership and team members to fulfill tasks and facilitate meeting business goals● Pursued superior delivery of customer service to diverse customers by proactively meeting customer needs, increasing positive feedback by 90% -
Lead TellerUnify Financial Credit Union May 2018 - Oct 2018Oakland, California● Led teller team by assisting with scheduling, assigning tasks, and setting goals to grow and develop business ● Managed resources by ordering supplies and organizing inventory to ensure that materials are available for business operations● Reviewed customer satisfaction survey data to implement appropriate changes to the environment and service provided to increase positive reports by 100%● Gave feedback to employees to encourage professional development, increasing employee retention and efficacy -
TellerWells Fargo Jan 2015 - May 20182040 Franklin Street Oakland Ca● Engaged customers by advertising promotions and products to increase customer awareness and sales by 90%● Provided account maintenance and navigation to meet customer requests and educate on self-service options to improve customer experience● Protected customer security and confidentiality by following policy and procedures, protecting account information and promoting customer privacy● Performed administrative tasks by maintaining and balancing cash drawer, assisting service manager in preparing for the courier, completing Control Online Tasks, and audit preparation to effectively further bank operations● Worked collaboratively with leadership and team members to fulfill tasks and facilitate meeting business goals● Pursued superior delivery of customer service to diverse customers by proactively meeting customer needs, increasing positive feedback by 90%
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Social Services InternAlameda County Jul 2014 - Dec 2014Hayward, California, United States● Delivered resources to clients by assessing needs and creating action plans, promoting social services within Alameda County● Developed strong communication and people-oriented customer service by regularly interacting with diverse clients and partners to enhance the community● Empowered the community by providing information on Social Services to help clients navigate through the system efficiently and effectively● Fulfilled administrative duties by documenting contact with clients to track and keep a record of events to find gaps and optimize the process
Julius Harper Skills
Julius Harper Education Details
Frequently Asked Questions about Julius Harper
What company does Julius Harper work for?
Julius Harper works for Golden 1 Credit Union
What is Julius Harper's role at the current company?
Julius Harper's current role is Member Service Specialist 2.
What is Julius Harper's email address?
Julius Harper's email address is jh****@****cbb.com
What is Julius Harper's direct phone number?
Julius Harper's direct phone number is +131092*****
What schools did Julius Harper attend?
Julius Harper attended Laney College.
What skills is Julius Harper known for?
Julius Harper has skills like Customer Service, Time Management, Retail Sales, Customer Satisfaction, Retail, Sales, Teamwork, Microsoft Word.
Who are Julius Harper's colleagues?
Julius Harper's colleagues are Don Walker, Jared Neil, Brett Shaub, Mark Singer, Lorie Blassingame Coleman, Jeevan Reddy Tr, Shayna Oh.
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Julius Harper
Washington, Dc3gmail.com, marriott.com, doubletree.com -
Julius Harper
Los Angeles Metropolitan Area4nick.com, disney.com, gmail.com, netflix.com2 +166130XXXXX
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3aol.com, cox.net, aol.com2 +166170XXXXX
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Julius Harper
E-Commerce & Digital Marketing Consultant | Ceo Jsharp Consulting | Adjunct InstructorDallas-Fort Worth Metroplex3fedex.com, gmail.com, fedex.com2 +146968XXXXX
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