Rj Identity Management Agent
Current- Granting/Revoking access for clients to mailboxes and distribution lists via Access Request System (ARS)
- Utilized ticket system ServiceNow to prioritize client's request
- Resolve user's account access issues by resetting password
- Generate mailboxes, distribution lists, and security groups at client's request via PowerGui
- Assign/revoke roles to clients via Role Provisioner
- Achieved a total of 2,146 completed tasks