Julius Lim Email & Phone Number

Singapore

Singapore, Sg

Singapore, Sg

Oversees and leads two businesses:1. B2B - Fairprice Online's business to corporate customers2. Retail Media - Digital Monetization with suppliers/sellers, non-suppliers and partners

Singapore, Sg

Singapore, Singapore, Sg

Singapore, Singapore, Sg

Singapore, Singapore, Sg

• Oversaw 3 departments: Ecommerce & Partnerships, Customer Experience and Tech• PnL holder responsible for IRVINS Salted Egg's global O2O/omni-channel journey, partnerships and customer experience• Built, scaled and led the E-commerce & Partnerships department which oversaw global e-commerce and partnerships strategy across 6 countries and successfully drove revenue growth and profitability through direct website sales and third-party platforms• Launched regional partnerships with on-demand delivery (Grab, FoodPanda) and marketplace partners (Amazon, Shopee, S-Mart, Lazada, Redmart, Shopback)• Responsible for the overall customer experience across all business channels and improved Net Promoter Scores• Drove online traffic and conversions and increased brand presence and revenue globally• Engaged in business development initiatives to build and maintain relationships with key account partners to grow the business

Singapore, Singapore, Sg

• Led the SilkAir Chugoku team to achieve Commercial and Operational targets in-line with SilkAir and Singapore Airlines Group goals • Worked in close partnership with prefecture governments, tourism boards, travel agencies and other stakeholders to promote inbound and outbound tourism in the region • Drove business development initiatives to grow SilkAir and Singapore Airlines’ brand presence and market share in the region • Analyzed key market metrics and data to formulate commercial and operational strategies • Member of the Hiroshima Airport Operators' Committee

Singapore, Singapore, Sg

• Oversaw two offices (Commercial & Operational) comprising the departments of: Sales & Marketing, Human Resources, Accounting & Finance, Airport & Cargo Operations, Safety & Security, and Passenger Services• Led the SilkAir Trivandrum team to achieve Commercial and Operational targets in-line with SilkAir and Singapore Airlines Group goals• Directly responsible for INR 220 million (SGD 4.5 million) in revenue annually• Further developed e-commerce sales as well as managed internet and mobile penetration targets• Managed and grew key accounts that included corporates, travel management companies and travel agents• Successfully organized the first-ever Travel Expo in the state of Kerala which saw more than 1,500 customers• Drove in business development initiatives to grow SilkAir and Singapore Airlines’ brand presence and market share in the region• Member of the Board of Airline Representatives (BAR) and Trivandrum Airport Operators' Committee (AOC)

Singapore, Singapore, Sg

Graduate Executive | Regional Office• Oversaw sales and marketing activities pertaining to SilkAir's overseas stations• Ensured that stations are equipped and assisted to build and drive sales in the most efficient and effective manner possible• Carried out fares evaluation in line with pricing and distribution strategies• Reviewed and evaluated revenue performance of SilkAir's overseas selling markets and devised means to improve revenue and yield• Assisted to drive and coordinate promotional, strategic and tactical campaigns• Performed station relief duty as acting Manager Vishakhapatnam, looking after sales, marketing and operational functions

Singapore, Singapore, Sg

Graduate Executive | Customer Affairs Department• Oversaw customer feedback of the world’s most awarded regional airline with the overall objective of improving NPS and Service Performance Scores. • Led projects that analyzed customer feedback data and drove the implementation of product and service improvements that increased customer satisfaction by more than 50%.

Singapore, Central Region, Sg

• Engaged in the sales, advisory and recruitment portfolios, ensuring that the company's targets are met.• Provided strategic analyses and integrated solutions to clients' financial needs.• Headed the annual market research project that saw over 100 participants which streamlined the recruitment and marketing endeavors of the company• Involved in client servicing and support functions as well as projects at the corporate level

Singapore, Sg

• Tasked with media monitoring and successfully drafted press releases to the media• Successfully planned the annual event ‘Retail Global Connection’ that sees more than 1000 retailers and students• Was involved in the crafting and filming of CapitaMalls Asia’s new corporate video• Hosted 11 international reporters & analysts for mall visits in Singapore

Social Science, Political Science And Corporate Communication

Education record

Gce 'A'​ Levels

Gce 'O'​ Levels