Julius Williams Email & Phone Number

I am an experienced telephone professional looking for Medicare sales position. I am trained in HIPAA compliance and have experience assisting beneficiaries with their enrollments. I have experience in a call center environment assisting customers and I was consistently rated a top performer at Bank of America and Sprint Wireless. I was also a top performer at Vangent where as an official Medicare representative, I assisted Medicare beneficiaries with understanding their healthcare insurance options and enrolled them into Part C Medicare Advantage plans or Part D Prescription plans depending on their unique needs.

Listed skills include Social Media, Marketing, Public Speaking, Community Outreach, and 14 others.

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  Administrative Assistant

  State Of Nevada

  Oct 2019 - Present - Reno, Nv

  Manage reception area.Greet guests, verify identities and confirm appointments.Answer switchboard and determine needs of callers to route to appropriate departments.Assess callers level of distress and take appropriate actions which can include (but is not limited to)Notify 911 if caller is immediate danger to themselves or others and use de-escalation techniques until additional assistance can arrive.General office administration including faxing and filing.Provide administrative support for Hospital Administrator.Answer multiple phone line switchboard.Highly proficient with Microsoft Office Suite.Verify and input client account information.Maintain client privacy by following all HIPAA patient privacy requirements.Other duties include: maintaining adequate supply of admission materials, transcribing and distributing various committee meeting reports, and distributing mail (requires use of postage meter).