Julie Johnson, Pmp, Csm, Sp Email & Phone Number

United States

Huntingdon County, Pennsylvania, United States

State College, Pennsylvania Area

State College, Pennsylvania Area

State College, Pennsylvania Area

State College, Pennsylvania Area

Leader of the development and implementation of a standard project methodology for the IT Operations & Development teams.Key Accomplishments:• Implemented Microsoft System Center suite that included a company-wide, end user standard issue and request process• Developed & implemented a standard project request submission process for IT Dev and IT Ops• Manage all aspects of IT projects from, scope, resource assignment, prioritization, communication and project closure• Developed, tested and implemented a standard project workflow beginning from request received to project close for IT Dev & IT Ops• Developed and implemented a standard Jira project workflow for all of the IT department• Collaborated with IT Management team to develop and implement standard work procedures• Developed and implemented standard project communication process and schedule• Provided leadership and managed a technical project management team

State College, Pennsylvania Area

State College, Pennsylvania

Developed a standard project methodology for the executive team that included project charter, scope, resource evaluation, project impacts, solution options, solution evaluation, project plan and communication standards.

Atlanta

Led solution and change management activities for all field operations, serving as the catalyst for innovation and change. Drove requirements for tools and technology by following a solid methodology of problem identification, root cause analysis, solution design, development and implementation.Key Accomplishments:• Received Cox Media Operational Excellence Award – 2011.• Designed and led, in collaboration with Operations/IT, the approach and implementation of a company-wide paperless order entry platform for 22+ local offices. • Developed a company-wide, department wide solution based platform and process for analyzing market and corporate change requests to meet customer needs. • Represented all field sales services as the field process owner and led the implementation of dozens of strategic initiatives such as new product launches, process improvements/enhancements and new technologies.• Led the analysis, recommendation and implementation of all sales services strategic initiatives.• Developed methods which measured business process satisfaction.

Atlanta

Assigned as a business analyst on the Operations/IT team for a year long project to centralize all traffic and billing processes. Key Accomplishments: • Conducted on-site current state analysis in local Cox Media markets to understand and document current state• Conducted process analysis and refinement to ensure future state solutions were develop to improve operational processes.• Developed process models and activity dictionaries to support future state processes.• Crafted and implemented process training documentation to new staff to support the centralized process

Atlanta

Responsible for all facets of the inventory and/or pricing strategies and tools, education program and other projects designed to meet the ever-changing needs of Cox Media. Primary liaison between business/field users and corporate/external development team charged with creating and supporting all inventory and pricing products. Worked with outside vendor to create a Cox owned pricing analysis tool (PAT). Developed implementation and training approach, delivered training to local market inventory personnel, managed all aspects of the program requirements, testing and enhancements based on market demands.Key Accomplishments:• Collaborated with outside vendor to create a Cox owned pricing analysis tool (PAT).• Conducted formal task force teams to evaluate pricing needs and strategies.• Developed implementation and training approach for the PAT tool, delivered training to local market inventory personnel.• Managed all aspects of the TIM program requirements, testing and enhancements based on market demands. • Developed materials for company-wide launch of order entry tool.

Virginia

Supported Norfolk DMA, sales and sales leadership in creating market research materials, interpreting qualitative and quantitative data and transforming into effective sales proposals. Generated and analyzed advertising sales data and developed recommendations for overcoming sales objectives. Trained all sales and sales support team on research programs such as Strata View, Cable Qual, Nielsen, TV terminology and statistics. Managed and mentored research personnel in Roanoke, VA and Greenville, NC.Key Accomplishments:• Received Cox Media Outstanding Performance Award – 2001, 2003 & 2005• Trained all sales and sales support team on research programs such as Strata View, Cable Qual, Nielsen, TV terminology and statistics.• Managed and mentored research personnel in Roanoke, VA and Greenville, NC. • Oversaw all vendor relationships related to market needs and requirements for successfully completing the sales cycle.• Effectively supported multi-site advertising sales which attributed to achieving over $40m annually in revenue.