Role Summary:Responsible for collaborating with stakeholders and coordinating cross-functional teams to enhance and support Consumer Services on the Hubtel Platform.Duties:-Supply key data and insights to help internal stakeholders shape strategic decisions for Consumer Services.-Support the Feature Coordinator in ensuring daily operations align with larger business objectives.-Maintain clear and effective communication between technical teams, business units, and external partners.-Drive initiatives to identify and implement improvements in the Consumer Services processes.-Guide the Feature Coordinator in navigating team dynamics and removing operational hurdles.-Provide necessary information to aid in the risk management processes of upper and middle management.-Oversee the execution of internal stakeholder direction to continuously refine service offerings.

As the Head of New Media at Gramophone, my core duties revolve around conducting research and development of digital products and channels for the organization. I am responsible for crafting a roadmap to facilitate the adoption of new media channels, ensuring that Gramophone remains at the forefront of digital innovation.The impact of my role on the business has been significant. I spearheaded the introduction of audio streaming and merchandising platforms such as Spotify, Apple Music, and Amazon Music, creating multiple revenue streams for the organization. This strategic move has not only diversified our income sources but has also positioned Gramophone to cater to the evolving preferences of our audience.Moreover, I continuously optimize our revenue streams, leading to a remarkable milestone for the organization. After six years, Gramophone achieved a surplus, a testament to our effective revenue management strategies and the successful implementation of new media initiatives. This achievement demonstrates my ability to drive financial success by leveraging digital platforms and capitalizing on emerging opportunities in the industry.As the Head of New Media, I play a pivotal role in shaping Gramophone's digital presence and maximizing its profitability. Through research, innovation, and strategic planning, I contribute to the organization's growth and ensure its continued relevance in the ever-evolving digital landscape.

As the Corporate Affairs Manager, I managed the Group's publicity and publications, focusing on managing digital platforms such as Facebook, Instagram, Twitter, YouTube, and Soundcloud. My key responsibilities included analyzing audience data on these platforms to guide target setting and expected outcomes. The impact of my work is evident in the substantial growth of our audience base, increasing from around 1,000 followers to 30,000 followers across platforms. Additionally, I successfully attained YouTube Partner Status, opening up new revenue streams for the organization. Our subscriber base on YouTube also grew from 1,000 to 5,000 by the end of 2020. Through effective management of digital platforms and data-driven strategies, I contribute to expanding our online reach, engagement, and financial success.

Responsible for analyzing data and advising the group on which channels to activate.

As a Product Manager and Social Media Consultant, my work involves collecting and analyzing pain points to identify areas of improvement. I utilize this information to synthesize requirements that align with user needs and behaviors. These requirements are then documented in Product Requirement Documents, providing clear guidance for the development process.In addition to my role as a Product Manager, I assist small businesses in establishing and managing their digital channels for effective audience engagement. I provide guidance on setting up these channels and offer expertise in analyzing the data generated from these platforms. By leveraging insights from social media data, I help businesses make intelligent and informed decisions to drive their success.Overall, my work as a Product Manager and Social Media Consultant encompasses the gathering and analysis of pain points, synthesizing requirements based on user needs, developing comprehensive Product Requirement Documents, and supporting small businesses in establishing and optimizing their digital channels. Through my expertise, businesses can effectively engage their audiences and leverage data analytics to make informed business decisions.

Driving business development strategies and growth for Manuel Johnson, a leading building materials company.Identifying new opportunities, forging strategic partnerships, and optimizing digital products to fuel revenue growth and customer satisfaction.Conducting market analysis, competitor research, and user experience evaluation to inform product development and business strategies.Collaborating with cross-functional teams to define product roadmaps, prioritize features, and align with business objectives.Leveraging strong analytical skills to drive data-driven decision-making and optimize product performance.

As a Product Manager, my core duties involve managing the Rendezvous Graph and Unify Messaging Platforms. I focus on product specification, road-mapping based on user data, testing, and validating the user experience design. Additionally, I measure and analyze the outcomes of implemented products, providing insights for gap analysis and generating monthly reports.The impact of my work has been substantial. Under my management, the Rendezvous Social Recommendations Graph witnessed an impressive 80% growth in user opt-ins, soaring from 400K to 700K opt-ins. Similarly, as the Product Manager for the Unify Messaging Platform, I achieved an eight-fold (8x) increase in revenue within the first seven months. These outcomes demonstrate my ability to drive user engagement, revenue growth, and deliver tangible results for the business.

In my role, I analyze market requirements through research and surveys, translating them into detailed User Experience specifications for solution design. I ensure that the products meet the intended user experience design through rigorous testing and validation. Additionally, I measure and analyze the outcomes of implemented products, using the insights to inform the design cycle. I conduct data analyses for monthly reports, providing valuable business intelligence based on reporting trends. Furthermore, I collaborate with the Gap Analysis team to review how our work output aligns with the attainment of weekly business goals. My responsibilities encompass a holistic approach to product design and analysis, contributing to the overall success of the organization.

As a Research Intern in a school project, I was among the top 3 students selected for this opportunity. My primary focus was working closely with the Python Development Team. I actively participated in various research activities, contributing my knowledge and skills to the project. Throughout my internship, I gained valuable experience in Python development and collaborated with the team to achieve project objectives. This opportunity allowed me to apply my academic knowledge in a practical setting, enhancing my understanding of research methodologies and software development practices.

In the Senior Tutor's Office, I assist in the administration of the Hall by performing various tasks such as data entry and analysis. I am responsible for taking stock of hall property and assessing damage and repair needs for different rooms. Additionally, I register students for the semester on the central database of the University, ensuring accurate and up-to-date records.