Juloni Davis Email & Phone Number

Mesa, Az, Us

Phoenix, Arizona, United States

United States

Assisting in maintaining a safe, orderly & therapeutic environment for patients with mental health & substance abuse conditionsSupervised 6 patients in group homes, ensuring activities of daily living are met, & patients are accounted for Facilitated support groups to ensure emotional support, coping strategies, & health education

Phoenix, Arizona, United States

- Enrolling students by helping them make informed decisions on their education, getting to know them, and understanding their educational goals utilizing a coaching approach - Ensuring accurate and timely registration of students for courses- Students are meeting attendance and assignment expectations, completing their classes

Tempe, Arizona, United States

Completing high volume customer voice orders via phone & processing transactions utilizing SalesforceFollowing policies & procedures during the ordering process to ensure quality assurance Explaining to customers menu items & entering customers' data into the system along with case notes Accomplishing customer satisfaction by providing accuracy & time efficiency Successes including scoring an average order conversation rate of 95.70%, average handle time 3.37 minutes, & average escalation rate 19.40%

Tempe, Arizona, United States

Troubleshooting internal customer's technology issues on their store site Reducing average handling time by accessing information promptly to problem-solve issues Resolving customers' requests by escalating to my leads to ensure resolution

South Gate, California, United States

Partnering with a teammate to scan & stow same-day delivery packages in a timely manner Helping with lifting and carrying packages to their designated u-boats Providing support to the team by organizing u-boats, preparing the stations, & retaping the floors

Los Angeles Metropolitan Area

McKinley Elementary Monitoring five students in a learning cohort ensuring all students complete their classwork by redirecting and encouraging a can-do attitude in the classroom. I support students by helping them with their math, english, and social studies homework. Also, I am maintaining order in the classroom by using conflict resolution skills when interpersonal difficulties arise amounts the students.Horace Mann Preschool Supervising preschoolers with developmental disabilities in learning and behavior management. I assisted teacher with facilitating lesson plan activities.Also, I reinforced good behavior by implementing behavior redirection methods.Lastly, I helped clean and organize the classroom to support maxim efficiency.Animo Jefferson Charter Middle School Assisting student to accomplish their IEP goals. Completing daily documentation describing the students behavior throughout the day. Implementing behavior change procedures such as redirecting, reinforcing & prompting.

United States

Responsible for conducting intakes of new members and case management. As well as providing supervision, partnering with consumers with mental illness and/or substance abuse to achieve recovery. I provide safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of care. I'm establishing, maintaining and facilitating a therapeutic relationship with clients and act as a role model in maintaining a hopeful and positive attitude in problem solving and coping with the disabilities associated with mental illness. I document client activities of daily living, and significant behavior changes as appropriate. I protect clients from behavior that could damage themselves or others.I assist clients at mealtime by distributing meal trays and pouring beverages. I provide client monitoring including but not limited to rounds, seclusion and restraint supervision and smoke breaks.Successes included being a team lead, building rapport, providing effective support groups, and overseeing a daily structure with members.

Long Beach, California, United States

Responsible for facilitating and co-facilitating multiple support groups in a healthy and purposeful discussion that helped members address the issues for which the groups are designed. Along with this, utilizing evidence based practice models including Harm Reduction Model, CBT, & Motivational Interviewing when working with clients. As well as providing case management by ensuring proper documentation for progress notes. Successfully dealt with crisis situations by providing excellent crisis interventions.

Los Angeles, California, United States

Master'S Degree, Business Psychology

Bachelor’S Degree, Education

Education record