• 250+ hours of technical training• 100+ hours of corporate level professional development training• CompTIA A+ certification (in progress)• Cisco IT Essentials: PC Hardware and Software certification

• Worked with a partner to dry/iron washed linens such as tablecloths, napkins, and sashes of various material for companies.• Placed dried and ironed linens on hangers neatly.• Bagged and labeled hung linen on racks to be shipped out to clients.• Trained new employees in English and Spanish in similar production tasks.Team Trainer: Chosen based on senior staff recommendations to train and assist new employees to grasp the workflow. Would fill in the role of Team Lead if the Team Leader was absent or arriving late, ensuring linen was prepared for the day to be ironed. Ensured and regulated industrial iron machines for designated temperatures and speeds for production.

• Received and processed both written and verbal work orders.• Correctly use a handheld scanner to scan ordered items by customers online into the system and stock into correct sized bins for packers.• Recognized and reported defective products to shift supervisor.• Pace work efficiently to meet daily, weekly, or production goals.

• Opened the bakery and restocked pastries, bread and prepped coffee.• Assisted customers with sales transactions accurately and efficiently with cash and card payments. • Simple decorations on cakes, made small pastries (cupcakes, chocolate covered strawberries, cannoli’s) • Maintained cleanliness of work area and bakery shopping section

Packaged and labeled products. Stocked and maintained cleanliness of workstations. Placed ordered pamphlets by insurance companies into binding machines to get shipped out.

Presented historical hands-on exhibits to children grades K-5 explaining short facts about the presenting exhibit. Occasionally charged with setting up lighting or other tech concepts for specific exhibits. Provided janitorial maintenance when closing museum.