James Juma
AeroLeads people directory · profile

James Juma Email & Phone Number

Assistant Manager, Cash Management Implementation | Project Management & Implementation Lead at NCBA Group
Location: Nairobi County, Kenya 7 work roles 3 schools
LinkedIn matched
✓ Verified August 2026 3 data sources Profile completeness 100%

Contact Signals

LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Assistant Manager, Cash Management Implementation | Project Management & Implementation Lead
Location
Nairobi County, Kenya
Company size

Who is James Juma? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

James Juma is listed as Assistant Manager, Cash Management Implementation | Project Management & Implementation Lead at NCBA Group, a with 772 employees, based in Nairobi County, Kenya. AeroLeads shows a matched LinkedIn profile for James Juma.

James Juma previously worked as Assistant Manager, Cash Management Implementation at Ncba Group and Implementation Officer at Ncba Group. James Juma holds Bachelor Of Science Mathematics, Applied Mathematics from University Of Nairobi.

Company email context

Email format at NCBA Group

This section adds company-level context without repeating James Juma's masked contact details.

NCBA Group

Review company-level records connected to James Juma before choosing the right outreach path.

Profile bio

About James Juma

As an Assistant Manager at NCBA Group, my focus is on leading complex cash management solution implementations, ensuring completion within agreed timelines and high customer satisfaction. With a solid academic foundation in Applied Mathematics from the University of Nairobi, I have effectively supported sales teams and managed deal closures, contributing to seamless operations and stakeholder engagement.My expertise in data visualization and collaborative problem solving has driven improved customer experiences and facilitated departmental collaboration for swift issue resolution. Motivated by the pursuit of excellence in project delivery and customer service, I am dedicated to leveraging my skills to empower clients and drive innovative solutions in the banking sector.

Listed skills include Leadership, Microsoft Word, Microsoft Excel, Public Speaking, and 1 others.

Current workplace

James Juma's current company

Company context helps verify the profile and gives searchers a useful next step.

NCBA Group
Ncba Group
Assistant Manager, Cash Management Implementation | Project Management & Implementation Lead
nairobi, nairobi area, kenya
Website
Employees
772
AeroLeads page
7 roles

James Juma work experience

A career timeline built from the work history available for this profile.

Assistant Manager, Cash Management Implementation

Current

Nairobi County, Kenya

1. Project Management & Implementation Lead:Lead complex cash management solution implementations, ensuring projects were completed within agreed timelines and standards and act as the single point of contact for stakeholders, managing the end-to-end implementation process from client requirements to final sign-off.Maintaining high levels of customer relations and ensuring a seamless handover process post-implementation.2. Sales Support & Deal Management:Supporting sales teams by tracking and ensuring the closure of deals, generating weekly reports on deal progress, and maintaining smooth operations between sales teams and customers. Facilitating deal handovers and following up on tasks to reduce post-implementation errors.3. Reporting & Service Excellence:Preparing managerial reports and tracking project revenue against business case projections. Ensuring timely resolution of service issues and implementation requests, leveraging technology todeliver effective solutions. Maintaining high standards of professionalism and service delivery throughout theproject lifecycle.

Jul 2024 - Present

Implementation Officer

Nairobi, Kenya

1. Successfully implemented, trained, and provided ongoing support to customers across multiple channels i.e.Internet Banking, Cash Deposita Solution, Online Cheque Deposita, Host to Host and Payment APIs2. Achieved improved customer and stakeholder experience by delivering prompt service and demonstrating channel awareness.3. Streamlined departmental collaboration to swiftly address and resolve issues.4. Assessed user competency post-implementation, organising additional support where necessary to ensure a smooth transition to new system

Oct 2021 - Jun 2024

Online Support Assistant, Cash Management

Nairobi, Kenya

Provided assistance to customers on the utilization of the bank's transactional banking channels and non-channel inquiriesGenerated Daily Reports for Transactions on the Internet Banking platformCoordinated with product development teams to report bugs and suggest enhancements based on customer feedback.Facilitated smooth communication between customers and other departments to resolve multifaceted issues.

Oct 2019 - Sep 2021

Help Desk Representative

Nairobi, Kenya

Addressed and resolved customer concerns pertaining to online banking functionalities and overall transactional processes

Oct 2018 - Sep 2019

Intern, Retail Analytics

Nic House

Managed regular reporting for product sales, retention initiatives, and loans disbursed by the Retail Sales team.Developed and implemented new campaign dashboards.

Apr 2018 - Sep 2018

Tutor

Clevers Schools

TutoringManagemeng of the school's academic timetables and reports.

Jan 2018 - Apr 2018

Polling Clerk

Iebc-Independent Electoral And Boundaries Commission

Operating the BVR Kit

Aug 2017 - Oct 2017
Team & coworkers

Colleagues at NCBA Group

Other employees you can reach at ncbagroup.com. View company contacts for 772 employees →

3 education records

James Juma education

Bachelor Of Science Mathematics, Applied Mathematics

University Of Nairobi

Kcse( Mean Grade A-(77 Points)

Ambira High School

Kcpe

Oseno Komolo Primary School

Scored 347 out of 500 marks

FAQ

Frequently asked questions about James Juma

Quick answers generated from the profile data available on this page.

What company does James Juma work for?

James Juma works for NCBA Group.

What is James Juma's role at NCBA Group?

James Juma is listed as Assistant Manager, Cash Management Implementation | Project Management & Implementation Lead at NCBA Group.

Where is James Juma based?

James Juma is based in Nairobi County, Kenya while working with NCBA Group.

What companies has James Juma worked for?

James Juma has worked for Ncba Group, Nic Bank Limited, Clevers Schools, and Iebc-Independent Electoral And Boundaries Commission.

Who are James Juma's colleagues at NCBA Group?

James Juma's colleagues at NCBA Group include Ashley W., Eric Mwongela Kavyu, Jackline Njeri, Natasha Jane, and Villarine Chepkemoi.

How can I contact James Juma?

You can use AeroLeads to view verified contact signals for James Juma at NCBA Group, including work email, phone, and LinkedIn data when available.

What schools did James Juma attend?

James Juma holds Bachelor Of Science Mathematics, Applied Mathematics from University Of Nairobi.

What skills is James Juma known for?

James Juma is listed with skills including Leadership, Microsoft Word, Microsoft Excel, Public Speaking, and Microsoft Powerpoint.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.

People with similar names

Check these profiles if this is not the James Juma you were looking for.

View similar profiles