Senior It Specialist
CurrentFounded in 2008, BDA has established its authority in sales intelligence, database marketing and sales process outsourcing in the Asia Pacific. We partner with the sales and marketing functions at global companies, delivering a comprehensive suite of sales and marketing solutions, focused on improving management visibility and on-the-ground activities to drive higher performance. Our Asia Pacific expertise brings to our clients a consistent level of quality sales and marketing results.SpecialtiesB2B Data, B2B Telemarketing, Database Marketing, Sales Intelligence, Data Management, Database Enhancement, Event Promotion, Lead Generation, Appointment Setting*Provide Helpdesk support services for all IT systems and infrastructure to all users *Maintain Network Connection*Troubleshoot Desktop Computers and Softwares from errors*Communications Manager, maintain backup calls to corresponding countries used by Telemarketers*Brand development, web site traffic growth, web site UI and advertising revenue. Developed brand strategy and statistics systems.•Set-up / Install and maintain IT network infrastructure•Administer whole network server & user’s access privilege/limitation.•Search and recommend software that can be useful for the company operation•Safekeep of IT hardware & software inventory list•Conduct technical research on system upgrades to determine feasibility, cost, time required, and compatibility with current system•Ensures enforcement of established Company Policies, Standards and Procedures on Information Security•Write and maintain IT & system documentation, system problems and resolutions •Evaluates current IT issues and risks to formulate contingency plan•Maintain as Skype Manager to be given to the agents backup for calling•Desk researcher for the unknown companies telephone numbers for correction
