Jim Glass Email & Phone Number

United States

A startup, global media, and telecom acquisition company focused on consolidating media distribution and SaaS businesses. Serve global CSPs with lower-cost product services across the OSS/BSS stack and media distribution sectors. Support target acquisitions and private equity relationship development. Seek out cloud-based SaaS providers to be grouped together and benefit from cross-sales opportunities to provide a suite of intelligent products across key services.• The intent is to replace bespoke, locked-in systems with open API solutions tailored for flexibility and growth.• Evaluating 70+ companies in the OSS/BSS software space, with active discussions ongoing with ~25 targets.• Narrowing acquisition targets with criteria analysis in billing, charging, CRM, and 5G enablement.• Collaborating with stakeholders to develop comprehensive technology roadmaps, using strong strategic planning and project management skills to align innovations with business objectives and enhance operational efficiency.

Dallas, Tx, Us

Hired to lead a technology and digital transformation for a US organization through talent management, IT expertise, and change management.• Immediately instituted a training and certification program with 100% participation, driven by a gap analysis and upcoming needs for known product roadmap initiatives.• Spearheading an engineering team of 100+ professionals, defining and executing the technology vision, resulting in a 32% increase in product development speed and a 17% reduction in operational costs.• Lead collaboration between engineering, product, and business teams to align technical strategy with corporate goals, driving a 40% improvement in product-market fit and overall user satisfaction.

Paris, France, Fr

As Engagement Director, oversaw a 5-month Global Sports Merchandising and Commerce project to replace the existing CMS platform with a new composable technology including multiple 3rd party integrations and Next.js development.

Paris, France, Fr

As Vice President Engineering, led and provided oversight on Sports Technology, Government Solutions, and Food Services engagements. Had responsibility for Capgemini nearshore team in Costa Rica, including engineering, user interface, quality assurance, and managed services.• Stayed attuned to emerging client needs and delivered client-centric solutions resulting in a 96% client satisfaction rating.• Created a development-focused culture, supporting others’ growth and reinforcing the value of learning that led to 100% participation in a training and certification initiative.• Embraced the value of diversity and encouraged others to stay open to seek and learn from other perspectives.

Kansas City, Missouri, Us

• Manage technology practice that focused on CIO and CTO leadership, providing executive-level horsepower in mobile and digital strategy, with emphasis on MVNOs. • Leverage Agile and DevOps experience to target efficiencies in technology, process, and business growth that have led to repeat business with existing clients.• Source technical resources in engineering and development, covering AI, mobile apps, online experience, and design.• Recent clients included T-Mobile, PPT Solutions, Wytec International, Carrier Grade, Open Garden, Openet, and OneWeb.

• Led architecture strategy for company launches in four countries: Chile, Colombia, Mexico, and Peru. • Drove strategy to acquire and deploy a mobile data optimization and compression platform that led to a 32% uptick in overall traffic. • Deployed Artificial Intelligence with IBM Watson bot technologies, resulting in 81% of all customer inquiries being handled without human intervention. • Launched Android and iOS applications, with a 55% adoption rate – an industry high in the region. • Designed and deployed company Business Intelligence platform using Amazon Web Services, Redshift, and Tableau technologies. ~520 feeds supported with more than 150 GB consumed daily.

Overland Park, Kansas, Us

Owned IT delivery of all prepaid technology initiatives, including concept, business requirements, development, and testing. Led platform strategy and technology roadmap for four brands: Virgin Mobile, Boost Mobile, Assurance Wireless, and CommonCents. Responsibilities also included ongoing operations and production support of all prepaid technology platforms. • Accountable for a $97M Op Ex budget with an additional $50M in Capital investment. • Personally directed 4 global technology releases yearly that represented 365,000 hours in development. • Led cross-functional initiative to deploy a prepaid wireless broadband product, an industry first. • Introduced a monitoring baseline analysis and follow-on process to monitor the health of the company’s infrastructure. This led to more proactive resolution and improved response times to unplanned outages.

Kansas City, Missouri, Us

Atlanta, Georgia, Us