Jun Hu Email & Phone Number

荷兰 阿姆斯特丹

North Holland, Netherlands

Responsibilities:1. Develop annual work plans based on business objectives, organize and supervise the downward decomposition and implementation of work plans.2. Responsible for the operation of local routes in Europe, including West-European trunk lines, distribution, trunk transportation, and last-mile delivery. Accountable for the timeliness and quality.

Hangzhou, Zhejiang, China

1. Marketing Planning: By developing and implementing various marketing activities and promotional campaigns, enhance the e-wallet's user acquisition rate and user loyalty.2. User Experience Improvement: Responsible for analyzing user needs and behaviors, designing and improving the user interface and user experience of the e-wallet. By optimizing the user.

Benelux Area

Sales Management:1. Develop service sales strategies for the Benelux region, including market selection, goal setting, and sales channel planning, to achieve sales targets.2. Explore the Benelux market.3. Manage the service sales team.4. Customer relationship management.5. Sales budget and performance management.6. Marketing promotion.7. Market.

Bucharest, Romania

Manage call center team: Lead and manage the call center team for efficient operations.Ensure call center efficiency: Develop strategies and processes to optimize service quality and customer satisfaction.Monitor service levels and metrics: Track and meet or exceed performance standards in call center operations.Resolve complex issues: Handle post-sales.

Shenzhen, Guangdong, China

As a member of Huawei's Global Customer Support Department, responsible for the layout and establishment of Huawei Enterprise Business Overseas Call Centers.New Call Center Establishment:Site selection,Office space leasing,Department code application,IPCC equipment procurement and installation,Voice process design and testing,Office equipment.

Shenzhen, Guangdong, China

Worked at IBM China Global Delivery Center. Responsible for the daily management of IBM X series servers technical support team. Led the team achieve the target. By means of monitoring, data analysis, found the problems and weakness of each engineer in their daily work, through targeted training and technical guidance, improve their technical and.

Shenzhen, Guangdong, China

Responsible for product marketing in the country, marketing planning. Responsible for pre-sales advice and technical support, including demand planning, customer guidance, writing related technical documents. Cooperation with IBM SALES, writing project tenders, customer visits, signed contract and equipment installation, commissioning, on-line test in the.

Shenzhen, Guangdong, China

Provide online technical support and troubleshooting services to IBM laptop users in China. Responsible for handling customer dissatisfaction and complaints.