Direct daily network operations, testing and maintenance coordination between field engineers and Global Network Operations Center. Executive Duty Officer for network surveillance command and control center. Improved staff skill levels and efficiencies by establishing peer and vendor based training workshops. Centralized processes for documentation and internal policy changes. Established first preventive maintenance plan to include monthly, quarterly and annual activities. Negotiated new support and maintenance contract with secondary switch provider for $50k quarterly savings in '07. Added focus and responsiveness of team has reduced customer penalties from $3M in 2006 to < $200K in 2007 to < 80k for 2008.

Lead Lucent 5ESS switching network installation for Pentagon Command Communication Suvaivability Program. Directed all implementation and integrationactions, including site construction, power and SONET backhaul transport. Planned and supervised all aspects of technical operation from equipment delivery to system turn up. Defined and executed aggressive staffing support plan resulting in physical installation/testing completion 4 months ahead of target and under budget forecast. Saved equipment inventory and avoided project completion penalty by rapid team mobilization during flood of delivery facility. Wrote and communicated daily activity updates and weekly status reports.

Conducted due diligence investigation of physical infrastructure, system design and staffing competency during merger and acquisition study. Implemented selective least cost routing for POTS and VOIP network to gain 15% cost savings. Created outline for 40M capital/expense technical budget. Analysis provided gained investor confidence and positive funding.

Responsible for all network transmission planning, design, implementation and system performance of NY/NJ Metro (’00-’01) Philadelphia Metro, Baltimore/Wash DC and Boston. Eliminated un-planned transport system congestion and maintained 80% utilization goals for 20 consecutive months. First deployment of fiber/IP access to the cell site resulted in 20% transport cost reduction in key market. Effectively managed $20M- met or exceeded Capital and Operating expense reduction goals for 8 consecutive quarters.

Lead National maintenance center staffers to resolve chronic customer/network troubles through advanced monitoring and analysis. Performed product development and testing on new network elements and test equipment to reduce mean time to repair across network. Designed and presented training sessions for maintenance center staff, leading to reduction in Tier III escalations. On Site efforts resulted in 98% customer retention post issue resolution.

Managed VOIP Switching development, Planned and implemented network expansion of TCP/IP - VOIP gateway switching network that resulted in migration from switch partitioning to co-located switch network. Created work order system and initiated circuit tracking database to improve circuit turn up process and address customer/vendor frustration. Deployed least cost routing guide process to gain savings in transport cost. Trained sales and deployments teams on network changes

Lead National maintenance center staffers to resolve chronic customer/network troubles through advanced monitoring and analysis. Performed product development and testing on new network elements and test equipment to reduce mean time to repair across network. Designed and presented training sessions for maintenance center staff, leading to reduction in Tier III escalations. On Site efforts resulted in 98% customer retention post issue resolution.

Lead Engineer for 5 5ESS Wireless PCS system deployments. Completed all post installation system performance testing and certification. Coordinated local customer training. Ensured ontime cell site/switch circuit integration and turn up of complete 5ESS, OMP, HLR platforms. (2 Canada 3 US)

Completed equipment engineering and network design layout for two Motorola 2600 to Lucent 5ESS switch platform conversions and one new 5ESS installation. Completed Tellabs DACS expansions.Project managed and designed FOA for Bell Atlantic/NYnex mobile international long distance. Intiated meetings with Marketing/Sales teams to ensure awareness of potential customer impact during system migration ad integration activities.

Created 17k sq mile contiguous calling area.(first inter/intra LATA equal access calling plan in market) Completed initial data load for Motorola 2600 to Hughes 2000 switch swap out. Project Mananged microwave backhaul and cell site rehome projects. Initiated FOA for mobile encryption to address corporate espionage issue for key customer.