Jun Kit Tan Email and Phone Number

Started in October 2019 as a waiter and worked my way to being a barista and cashier whilst studying my final year of Psychology at HELP Universityi. Prepare and calibrate espresso in the morning to ensure good quality drinks for the dayii. Provide exceptional customer serviceiii. Operate POS system efficientlyiv. Ensure the cafe is clean at all timesv. Closing end of day; sort out all invoices and payments

- manage and assist customers' inquiries on their hotel/non-hotel accommodations.- set and manage proper expectations (waiting time, possibility of requests, and alternative solutions) to customers.- manage customers in difficult circumstances with empathy and provide probable solutions to them.

- Assist senior consultants/consultants to source for potential candidates.- Cold call candidates to understand their current job more thoroughly and to share a job opportunity with them.