My experience spans more than 10 years in the digital fields - Product Strategy, Product Experience Design and Product Management. I build startup, worked with various startups founding teams, was one of the digital leaders in a global management consulting firm, and now leading and collaborating with teams of Product Managers, Product Analysts, Project Coordinators, Data Scientists & Analysts, Product Designers, UX Researchers & UX Copywriters.These experiences have enabled me to create digital experiences that are impactful to business performance through a scope that involves managing both up and down. I take a strategic point of view for the business, apply experimental design processes, and utilise performance measurements, to meet the dynamic customer expectations.
Zus Coffee
View- Website:
- zuscoffee.com
- Employees:
- 1957
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Regional Head Of InnovationZus CoffeePetaling Jaya, My -
Chief Operating OfficerMindhive | Ai Workforce Automation, Ai Forecasting And Ai Chatbots Oct 2023 - PresentSelangor, MalaysiaAt Mindhive, we tailor our Gen-AI products for medium to large companies to reduce operational cost for growth. One of our clients ZUS Coffee, has successfully adopted our suite of solutions, and scaling their business with greatest efficiency.We're looking to upgrade one industry at a time. AI won't take your jobs, the person who uses AI will. -
Vice President (Head) Of ProductsInvolve Asia Jan 2023 - May 2024Kuala Lumpur, Federal Territory Of Kuala Lumpur, MalaysiaInvolve is one of the largest martech company in South-East Asia. The dynamic ecommerce attribution and tracking ecosystem, and diverse B2B2C market, keep us on our toes everyday. Solving problems and optimising performance around users, business and operations are crucial for the product department to champion. -
Director Of ProductsInvolve Asia Jun 2022 - Mar 2023Kuala Lumpur, Federal Territory Of Kuala Lumpur, MalaysiaAsking cool questions, doing cool things. -
Asean Experience Design LeaderEy Jan 2022 - Jun 2022Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia -
Senior Manager - Experience Design LeadEy Jun 2021 - Dec 2021Kuala Lumpur, Federal Territory Of Kuala Lumpur, MalaysiaDigital Strategy and transformation has never been easier, given today's competitive market landscape and unpredictable customer's expectations. As the Lead for the EY Malaysia Digital Experience Design practice, my main roles include:1. CX Strategist - Analyse business problems, research market and customer expectations, and innovate new business models and value propositions.2. Product Lead - Set direction and strategy to drive product roadmap and development lifecycle, and… Show more Digital Strategy and transformation has never been easier, given today's competitive market landscape and unpredictable customer's expectations. As the Lead for the EY Malaysia Digital Experience Design practice, my main roles include:1. CX Strategist - Analyse business problems, research market and customer expectations, and innovate new business models and value propositions.2. Product Lead - Set direction and strategy to drive product roadmap and development lifecycle, and oversee the planning and execution for business requirements, research, design, and development.3. Product Design Lead - Drive product innovation and oversee the management and implementation of user experience, interface design and UX copywriting.As part of the leadership team, my other responsibilities also include business development and winning projects for the team, hiring and growing the Experience Design practice, as well as managing the project resources and financials for sustainable delivery.My main client portfolio includes:- Employee Provident Fund (EPF) - Digital Transformation Blueprint- Tenaga National Berhad (TNB) - Retail Transformation- Eastsping Investment Berhad (EIB) by Prudential - Digitalising Investment- Setel by Petronas - Setel Digital Banking- Celcom - Omni Channel Strategy Show less -
Manager - Experience Design LeadEy Jan 2018 - May 2021Kuala Lumpur, Malaysia -
Lead Ui/UxTheta Service Partner Sdn Bhd Jun 2016 - Jan 2018Bangsar SouthRESPONSIBILITIES- Information, flow and structure architecture- UI and UX design and consultation for bank applications- Setup UI and UX principles, structure and frameworks- Develop and supervise designersCLIENTS HANDLED- Affin Bank, MY- Charles Schwab Corporation, US- DBS Bank, IN & HK- FIS Global, US- Hong Leong Bank, MY- US Bank, USACHIEVEMENTSImplemented experience-lead and Scrum practices. Revamped Core Banking System; designed a… Show more RESPONSIBILITIES- Information, flow and structure architecture- UI and UX design and consultation for bank applications- Setup UI and UX principles, structure and frameworks- Develop and supervise designersCLIENTS HANDLED- Affin Bank, MY- Charles Schwab Corporation, US- DBS Bank, IN & HK- FIS Global, US- Hong Leong Bank, MY- US Bank, USACHIEVEMENTSImplemented experience-lead and Scrum practices. Revamped Core Banking System; designed a product suite consists of Commercial Loan Origination, Portfolio Management, Relationship Management, Securities-Based Lending and more. Show less -
Ux Consultant (Contract)Petronas May 2017 - Jun 2017Kuala Lumpur, MalaysiaUX Consultation on Petronas Performance Management Dashboard and Asset Management Dashboard. -
Product Manager (Part Time)Perksense Sdn Bhd Jun 2016 - Jun 2017Petaling JayaRESPONSIBILITIES1. Product Design: product innovation, define business model, UX & UI2. Product Management: product roadmap design, project management, performance monitoring and optimisation3. Product Marketing: pricing strategy, marketing strategy, setup analytics frameworksCLIENTS- Standard Chartered- Media Prima- RHB- KPMG- Sime Darby- PwCACHIEVEMENTSRebranded and repositioned the business. Revamped mobile app and redefined its… Show more RESPONSIBILITIES1. Product Design: product innovation, define business model, UX & UI2. Product Management: product roadmap design, project management, performance monitoring and optimisation3. Product Marketing: pricing strategy, marketing strategy, setup analytics frameworksCLIENTS- Standard Chartered- Media Prima- RHB- KPMG- Sime Darby- PwCACHIEVEMENTSRebranded and repositioned the business. Revamped mobile app and redefined its features and business model. Designed and co-created 2 dashboards for clients and internal team usage. Show less
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Co-Founder, DirectorRubberneck Sdn Bhd Oct 2014 - Apr 2016Petaling JayaRESPONSIBILITIESAs one of the founder, I am in charge of various functions.1. Business: model, strategy, planning, operations, partnership2. Branding: marketing, media production, brand development, design3. Finance: funding, investors relationship, accounting, budgeting4. Management: website development, outsourcing, customers relationship, ACHIEVEMENTSSecured seed funding, partnered with 40 merchants and influencers, listed thousands of fashion SKUs. -
Senior Digital DesignerMitosis Sdn Bhd Jul 2013 - Aug 2014Petaling JayaRESPONSIBILITIES- Ideation, brainstorming and conceptualization- Preparing pitch decks and participating in pitches- Project execution, art direction and designing- Supervise and lead junior designers and interns in the creative teamBRANDS HANDLED- Alliance Bank- Astro- Dolce Gusto- Kit Kat Android- La Cremeria- MILO- Nescafé- Nestlé Fitnesse- Nestlé Bliss- Petron -
Communication Design ExecutiveUltra Works Sdn Bhd Mar 2013 - Jul 2013Petaling JayaRESPONSIBILITIES- Web interface and graphic design- Video production, motion graphics and editing- Interactive media design, programming, and installationCLIENTS HANDLED- Abbott Nutrition Malaysia- Basmi Jangkitan- Clorox Malaysia- Ministry of Health Malaysia -
Lead Interaction DesignerXtron Creative Sdn Bhd Jun 2012 - Jun 2013RESPONSIBILITIES- Ideation and brainstorming- Interactive media architect and solutions- Designing and programming- On-ground installation and quality monitoringCLIENTS HANDLED- MICO Furniture- Sunway Lost World- Sunway City Ipoh- Urban Transformation Centre (UTC) Ipoh
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Web DesignerUniversity Of Hertfordshire, Students' Union Feb 2012 - Apr 2012Hatfield, Hertfordshire, United Kingdom.Web Design, Web Template Design -
Multimedia DesignerDyna @D Screen Apr 2011 - Jun 2011RESPONSIBILITIES:- Motion Graphic and Animation- Video Editing- Audio Design
Jun Liew Education Details
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With First Class Honour -
Marketing -
The One Academy Of Communication DesignInteractive Media
Frequently Asked Questions about Jun Liew
What company does Jun Liew work for?
Jun Liew works for Zus Coffee
What is Jun Liew's role at the current company?
Jun Liew's current role is Regional Head of Innovation.
What schools did Jun Liew attend?
Jun Liew attended University Of Hertfordshire, University Of Pennsylvania, The One Academy Of Communication Design.
Who are Jun Liew's colleagues?
Jun Liew's colleagues are Ting Yan Yeo, Badruzzaman Suweto, Zul Ashraf, Intan Faziera, Azri Mazli, Nor Syafiqah, Nduwumwami Isimbi Aurore.
Not the Jun Liew you were looking for?
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Jun Yong Liew
Entrepreneurship | Startups | Business Transformation | Branding & Marketing | Business IntelligenceKuala Lumpur -
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Jia Jun Liew
Product Management | Cloud Security Product Specialist | Cybersecurity | Full Scholar Msc In Comp. Science (Ai)Wp. Kuala Lumpur
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