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Jun M. Email & Phone Number

Escalation Specialist at Gallup at Gallup
Location: Greater Sydney Area, Australia, Australia 8 work roles 3 schools
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Current company
Role
Escalation Specialist at Gallup
Location
Greater Sydney Area, Australia, Australia
Company size

Who is Jun M.? Overview

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Quick answer

Jun M. is listed as Escalation Specialist at Gallup at Gallup, a company with 1933 employees, based in Greater Sydney Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Jun M..

Jun M. previously worked as Escalation Specialist at Gallup and Technical Support Specialist at Gallup. Jun M. holds Master'S Degree, Information Technology from Osaka University.

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Email format at Gallup

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Gallup

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Profile bio

About Jun M.

A challenging position in the area of database for software development, application engineer or quality assurance to utilize my technical skills and experience, or a project manager position to leverage my trilingual capability and project management experience, or a planning/sales manager position to bring out my experience as well as current mission.Specialties: *ITIL fundation: 2013/2/7* Programming Skills: VB, VC++, C/C++, SQL, PL/SQL, HTML, JAVA script * Experienced in WinNT/98 and UNIX/Linux environments (LPIC Level 2). * Extensive knowledge in Relational Database Design principles, applied knowledge in Oracle9 (Oracle Master Gold)* Familiar with development tools VB6.0, MS Access, Oracle SQL*Plus, Oracle Report * Strong management, communication and teamwork skills * Strong planning, action, presentation, organizing skills * Trilingual in Chinese, Japanese and English

Current workplace

Jun M.'s current company

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Gallup
Gallup
Escalation Specialist at Gallup
washington, district of columbia, united states
Website
Employees
1933
AeroLeads page
8 roles

Jun M. work experience

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Escalation Specialist

Current

- Streamlining and improving internal processes involving Gallup Access - Fixing any problem with Gallup Access that prohibits the system from doing what the client expects. - Taking responsible to fix the underlying issue, not the client issue only.

Aug 2021 - Present

Technical Support Specialist

Sydney, Australia

- Training new clients on how to use Gallup Access products - Training existing clients on how to get the most out of their investment in Gallup Access (e.g. Gallup Access group training for managers) - Training internal teams on how to use and position Gallup Access products - Updating/training internal teams on updates to Gallup Access products.

Dec 2019 - Jul 2021

Technical Support Engineer

Sydney, NSW

  • Technical Support
  • Provide support to Japanese speaking consumers both over the telephone and via email.
  • Provide customers with user friendly explanations and follow up, via web, email and telephone communication.
  • Handle difficult situations in a professional manner.
  • Escalate customer concerns as necessary and document issues appropriately following guidelines.
  • Ownership and management of all calls taken, including responsibility for the resolution, escalation and/or final response to close out issue.
Jun 2017 - Dec 2019

It Administrator

Amada Oceania Pty Ltd

Sydney, Australia

- Manage ERP systems- Implement Amada Group’s own internal systems.- Handle all aspects of IT (Server, PC, Mobiles, Website, Network and so on)- Make and analyze monthly sales reports.- Maintain and build network architecture nationwide.

Jan 2015 - Jun 2017

Business Development Manager

Nec

Within 23 Wards, Tokyo, Japan

* Investigated and collected some popular applications in China market during the Tablets Market Development. * Negotiated with 3rd parties for cheaply buying their applications during the Tablets Market Development. * Made proposals to appeal our products (tablets) and presented in the stage to the medias during the Tablets Market Development. *.

Feb 2011 - Nov 2013

Product & Project Manager

Within 23 Wards, Tokyo, Japan

* Achieved the porting from Kernel 2.4 to Kernel 2.6 during the development of Celluer Phone System. * Controlled the development progress using HIBIKI developed by NEC during the development of Simulator Tool, Celluer Phone System. * Controlled the quality using MS Excel during the development of Simulator Tool, Cellular Phone System. * Made some.

Apr 2004 - Jan 2011

Business Application Developer

Within 23 Wards, Tokyo, Japan

* Developed and maintained the flowing tools using VC++, HTML and JAVA script for Easy-Setting Tool, Network-Setting Tool, Media-Garage Tool. * Built up, developed and maintained the database of Sales-Management System for OHASHI TECHNICA, Inc. using JAVA, SQL and Oracle. * Developed and maintained Simulator Tool using C, PostgreSQL. * Created and.

Apr 2002 - Mar 2004

System Tester

Within 23 Wards, Tokyo, Japan

* Created some voice files (ex: xxx.wav) using C and VC++ for the receipt test of the voice drivers. * Debugged the Home Gate Way System using the test programs.

Apr 2001 - Mar 2002
Team & coworkers

Colleagues at Gallup

Other employees you can reach at gallup.com. View company contacts for 1933 employees →

3 education records

Jun M. education

Master'S Degree, Information Technology

Mobile Active Database

Bachelor'S Degree, Information Technology

Mobile Active Database

FAQ

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What company does Jun M. work for?

Jun M. works for Gallup.

What is Jun M.'s role at Gallup?

Jun M. is listed as Escalation Specialist at Gallup at Gallup.

Where is Jun M. based?

Jun M. is based in Greater Sydney Area, Australia, Australia while working with Gallup.

What companies has Jun M. worked for?

Jun M. has worked for Gallup, Webroot, Amada Oceania Pty Ltd, Nec, and Nec Soft Ltd..

Who are Jun M.'s colleagues at Gallup?

Jun M.'s colleagues at Gallup include Lilit Sayadyan, Lauren Wipfler, Brenda Knight, Michael Edwards, Mba, Pmp, Sa, Sasm, and Dhanashree Nayak.

How can I contact Jun M.?

You can use AeroLeads to view verified contact signals for Jun M. at Gallup, including work email, phone, and LinkedIn data when available.

What schools did Jun M. attend?

Jun M. holds Master'S Degree, Information Technology from Osaka University.

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