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Country service delivery team management and development; Territory service business management and development; Good at service delivery structure build up, as well as KPI/Cost foundation setup.Specialties: CATE for AIX
Turing Intelligent Computing
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营运副总裁Turing Intelligent ComputingChengdu, Sichuan, China
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DirectorAigcps Oct 2023 - Present中国 四川省
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Director联想 Jan 2020 - Sep 2023中国 四川 成都Service Delivery -
Service Delivery Sr. Manager联想 Oct 2014 - Jan 2020ChengduChina X86 Service Delivery Sr. Manager & Readiness Sr. ManagerBe responsible for all China System X service delivery management, inclduing call-center and field delivery quality, overall cost effectiveness, customer satisfaction, support H/W selling, and to support China System X service business development and growth.Manage enterprise product NPI, service offering delivery design, KPI/Cost monitoring, etc.
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Sr. Service Delivery ManagerIbm Jan 2010 - Sep 2014ChengduSr. Service Delivery Manager for High Volume Product, PRC. Focus on X86 server service delivery and service business development in China. Lead team to deliver quality services to PRC. customers, achieve customer satisfaction and manage efficient cost, also drive x86 MA business through delivery team OI, manage ctitical situation to quick solve issue, overall support HW business growth as well as x86 MA growth. -
Service Product Line LeaderIbm Jan 2009 - Dec 2009ChengduPRC MTS SPL leader for pSeries and SPL10Be responsible for pSeries attached services offering and value added service offering development
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Service Delivery ManagerIbm Sep 2006 - Jun 2009ChengduMTS Service Delivery Manager for South West China. Focus on product services business and delivery in SW China, also lead solution services partially. Own overall SW China MTS business, lead MTS team to serve customer with best quality, win customer satisfaction and grow MTS business quickly, mainly for Power product service business.
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System Service RepresentativeIbm Apr 1999 - Aug 2006ChengduSSR for pSeries/Storge.MTS team leader of South-West-China since April 2004. Be responsible for SW China services delivery and customer satisfaction for Power product.
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Assistant EngineerSouth-West Institue Of Electronic Technology Of Aug 1997 - Apr 1999ChengduAssistant engineer for RF circuit research related job.
Jun Wang Skills
Frequently Asked Questions about Jun Wang
What company does Jun Wang work for?
Jun Wang works for Turing Intelligent Computing
What is Jun Wang's role at the current company?
Jun Wang's current role is 营运副总裁.
What is Jun Wang's email address?
Jun Wang's email address is wa****@****ina.com
What schools did Jun Wang attend?
Jun Wang attended 电子科技大学.
What skills is Jun Wang known for?
Jun Wang has skills like Team Management, Management, Leadership, Service Delivery, It Management, It Service Management, Vendor Management, Business Process, Itil, Pre Sales, Aix, Change Management.
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