Jun Wu Email & Phone Number

Bangkok, Th

- Payment Gateway setup- Oracle Fusion Financials Cloud- Financial and Accounting Compliance Monitoring and Fixing

Bangkok Metropolitan Area

- JTB project (Partnership between Agoda and JTB)- Taiwan EGUI project (Taiwan VAT on Cross-Border B2C Electronic Services)- GTT project (Japan's Go to Travel)- Quantum project (Agoda in China with Meituan / Ctrip)

Bangkok Metropolitan Area, Thailand

【Credit Card Payment to Hotels】• Handle Agoda Credit Card• Check fraudulent transaction• WEX vs eNett VAN work (e.g. uplift, credit limit update)• Contact credit card providers for all issues i.e. Authorize merchant, MCC• Charge via online payment gateway e.g. PayPal• Write off or absorb• Monitor new Merchant Category code payment• Reissue and deactivate Agoda Credit Card 【Telex Transfer and DMC (ABACUS) 】• Local Fund Transfer and Cross Border Fund Transfer by TT, PayPal and banks• Share knowledge, responsibilities and expertise easily and frequently.• Communicate with suppliers regarding invoice discrepancies and follow up on pending bookings 【Support and Team Work】• Perform daily e-mails clarifications• Solve any discrepancies (internal and external), payment inquiries with efficient solutions• China Project – support 4 major hotel chains in China (Vienna / Plateno / Huazhu / Homeinns)

Bangkok Metropolitan Area, Thailand

• Attempt collection resulting in maximization of return of credit card overcharges from hotels• Provide solutions for customers’ credit card payment failures to maximize sales• Recommend alternative processes to enhance return/conversion rates• Be able to perform Excellent verbal and written communication skills, Good negotiation skills, Ability to work independently or among a team, High degree of integrity and confidentiality• Handle cases in an Assertive but tactful, Patient and persistent, Organized and methodical, and Self-motivated way.