- Handling daily orders from customers for sea export bookings with different carriers.- Handling new orders assigned from customer for the SG-ATM hubbing shipment.- Good relationship with carriers such as Sealand Maersk, Evergreen Line, CMA CGM- Able to handle different tasks such as LCL shipment and FCL shipment- Ability to solve problems when there is obstacle facing during processing shipment- Good communication with customer in order to provide the best service to customer and satisfied customer need's- Proactively identify problems and implement effective solutions - Providing daily follow-up customer satisfaction with clients as needed- Providing responsive customer service and resolving client issues quickly and efficiently - Establish good relationship with Malaysia Port Klang carriers while there are frequent shipment ex Port Klang- Liaise with Suppliers and Shipping Agencies- Work closely with Internal Operations to meet customer’s requirements- Handle and process Import / Export documentations and shipments- Run Daily FB report on SAP system to generate new orders- Arrange booking with nominated carriers- Update system for every shipment on a regular basis- Update SAP for vessel details- Ensure Compliance with Standard Operating Procedures (SOP)

Job Descriptions: - Basic knowledge ion shipping products (Sea freight, Incoterms , Market flow) - Experience in handling the OOG cargoes and SOC shipment - Building and maintaining customer relationships, assessing client specific needs, promoting and selling services, and maintaining sales goals and objectives. - Develop and maintain client relationships by developing effective ways to deliver a better service - Maintaining regular contact with existing clients to determine their daily and weekly shipping needs - Provide quotes for current and prospective clients - Proactively identify problems and implement effective solutions - Provide follow-up customer satisfaction with clients as needed - Regularly visit existing accounts validating our service levels and develop new revenue streams - Attending conferences and meetings - Reviewing sales performance - Providing responsive customer service and resolving client issues quickly and efficiently

Internship Program∙ Deliver given task within a given period time. ∙ Assist manager and team member to complete the task ∙ Able to coordinate with the team member to solve the problems.