I have over 10 years of experience in enterprise IT infrastructure and customer service, including design, deployment, and maintenance of IT infrastructure for companies from small to large scale, including on-premises infrastructure and Azure cloud. I also have in-depth expertise in Identity Access Management (IAM) and a strong sense of compliance, regulation, and information security, such as CSV (Computer System Validation) and Disaster Recovery Plan. I also have experience on leading project, including customer requirement specification, risk assessement, technical design, project plan and IQ/OQ/PQ.For technical skills, I have a strong knowledge base and extensive hands-on experience with Microsoft products, including Azure Cloud, Windows Cluster, Active Directory, ADFS, File-share/DFS, Print Service, PowerShell, Certificate Services and Backup/Recovery. I also have a solid understanding of VMware, Linux, Kubernetes/Docker, Terraform/Bicep, SAML, and OAuth2.