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Jun Yang Email & Phone Number

Help enterprise automate customer experience with technology solutions. at VMware
Location: Frisco, Texas, United States 8 work roles 4 schools
3 work emails found @vmware.com 3 phones found area 631, 800, and 781 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 3 work emails · 3 phones

Work email y****@vmware.com
Direct phone (631) ***-****
LinkedIn Profile matched
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Current company
VMware
Role
Help enterprise automate customer experience with technology solutions.
Location
Frisco, Texas, United States
Company size
10 employees

Who is Jun Yang? Overview

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Jun Yang is listed as Help enterprise automate customer experience with technology solutions. at VMware, a company with 10 employees, based in Frisco, Texas, United States. AeroLeads shows a work email signal at vmware.com, phone signal with area code 631, 800, 781, and a matched LinkedIn profile for Jun Yang.

Jun Yang previously worked as Director of IT, Application Engineering - Customer Success and Support at Vmware and Head of IT Global Customer Success and Support at Broadcom Inc.. Jun Yang holds Master Of Science (Ms), Computer Science from Wayne State University.

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*@vmware.com
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Profile bio

About Jun Yang

As a driven and strategic IT leader specializing in application architecture and enterprise solution delivery, I have 20+ years of IT experience with 10 years of recognized success in leading solution architects and global agile teams to deliver transformational programs in Fortune 100 global technology companies. My expertise includes:• Leading cloud and digital transformation• Solution architect and global agile team leadership• Solution architecture design • Application modernization• Marketing, sales, and customer success & support business processes and technologies • Technology innovation in Salesforce, e-Commerce, and large-scale customer-facing portalsFurthermore, I bring steadfast passion, swift knowledge of business, trusted advisement in design solutions, innovative methodologies to provide technology solutions, and the ability to lead teams through seamless execution. In my current position at Broadcom, I effectively lead strategic IT teams to build customer success and support platforms from ground up, enabling Broadcom’s charge into the software business with the successful acquisition of CA/Symantec; resulting in significant cost savings and seamless customer experience. First as the chief architect, then later as the IT lead, I spearheaded the modernization of CA customer success and support technology stack resulting in a 46 point increase in customer NPS score and IT cost savings.Additionally, I built the solution architecture team, established CA's omni-channel B2B e-Commerce technology strategy, and delivered the technology platform to enable CA’s growth toward subscription business model.At the lead architect of hp.com, I led the online marketing and merchandising optimization of hp.com by rebuilding e-commerce platformAt Dell, starting as a developer then senior architect, I helped build the globally scalable e-commerce platform of dell.com to power business growth

Listed skills include Solution Architecture, Enterprise Architecture, E Commerce, Enterprise Software, and 18 others.

Current workplace

Jun Yang's current company

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VMware
Vmware
Help enterprise automate customer experience with technology solutions.
Website
vmware.com
Employees
10
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8 roles

Jun Yang work experience

A career timeline built from the work history available for this profile.

Director Of It, Application Engineering - Customer Success And Support

Current
Vmware

Palo Alto, CA, US

Jan 2022 - Present

Head Of It Global Customer Success And Support

Broadcom Inc.

Palo Alto, California, US

  • Guided IT Customer Success and Support team in support of Broadcom Software Group. I drive stakeholder alignment, solutions, prototyping, and execution of large business transformation programs
  • Delivered a scalable and cost-effective customer success and support technology platform that enabled timely and seamless onboarding of CA/Symantec customers and reduced IT cost significantly
  • Spearheaded Digital Hub program to deliver innovative IT capabilities that empowered customer success and sales teams to drive product adoption and accelerated the transition to portfolio licensing model.
  • Diminished software fulfillment time from days to minutes and allowed customer success managers to focus on strategic initiatives rather than tactical work by building a customer self-service portal and an automating.
  • Empowered customer success and sales teams by implementing standardized process, providing critical insights to drive product adoption and optimize revenue with a robust Customer Adoption portal.
  • Streamlined software publishing process and optimized customer download experience by creating a comprehensive Software Release Management Tool.
Jan 2019 - Jan 2022

Head Of It Global Customer Success And Support

Ca Technologies

San Jose, California, US

  • In my second position at CA, I led the IT delivery team of 45 engineers supporting 1,000+ global customer success and support staff members. Responsible for all IT systems and processes, including IT portfolio.
  • Championed cross-functional engagement in producing solid and scalable solutions by igniting and fostering technical solutions to support business initiatives and ensure stakeholder buy-in. Guest speaker at Zuora.
  • Transformed IT team from “order taker” into strategic partner by prioritizing staff coaching and leadership.
  • Increased renewal yield through collaborating with business organizations, innovating Customer Engagement and Orchestration Engine, running on Gainsight and Service Cloud; leading customers along a proven path to.
  • Enhanced the sustainment of Knowledge Base articles by 50% through driving transformation to knowledge-centered support and customer self-service and designing and deploying highly integrated Salesforce Knowledge.
Jan 2017 - Jan 2019

Head Of Business Solution Architecture

Ca Technologies

San Jose, California, US

  • As I dove into my first executive role, I built and led a talented enterprise architecture team to streamline mission-critical business transformation and modernization from legacy applications to cutting-edge tech.
  • Defined CA omnichannel B2B eCommerce strategy and designed Digital Try and Buy framework that enabled company-wide evolution to Subscription Business and aligned cross-functional teams for a seamless user experience by.
  • Reduced IT costs, increased renewal yield and net promoter score through prioritizing proactive, customer-centric, self-service support, and designing a best-in-class Customer Success and Support technology stack built.
Apr 2012 - Jan 2017

Senior Enterprise Architect

Hewlett-Packard

Houston, Texas, US

  • Led the transformation and redesign for HP.com by serving as the liaison between technology vendors and business partners. Influenced change by offering technology solutions to business partners and identifying key.
  • Praised as “main architect” by VP of HP Online by swiftly building up HP business domain knowledge and deep understanding of e-commerce technology vendor, Intershop.
  • Designed and delivered complete user experience redesign to optimize online shopping experience by executively partnering with Intershop and enabling flexibility of marketing team across campaigns, catalog, pricing.
Nov 2010 - Apr 2012

Senior Enterprise Architect

Dell

Round Rock, Texas, US

Served as the Lead Architect on the Channel Partners Portal program that received a spot on CIO Magazine’s Top 100 Technology Innovation Award list for its cutting-edge global support of Dell’s partners in 180 countries and 29 languages with Salesforce PRM and Microsoft SharePoint CMS.Empowered sales team with cohesive, customizable view of entire sales.

Apr 2006 - Nov 2010

Senior Architect

Dell

Round Rock, Texas, US

As I advanced from Developer to Architect, I kept solving bigger and bigger problems, moving from technical issues to more complex business transformation obstacles. As another one of my career highlights was taking technical leadership to build Dell's Global e-commerce platform.The Global E-commerce and Order Management system consisted of a dynamic.

Sep 2001 - Apr 2007

Senior Developer

Dell

Round Rock, Texas, US

As a Developer of Dell.com, where I excelled at technical problem solving and helped to pioneer Web Service architecture. One of my first major achievements was resolving a shipping and tax problem related to one of the first free-shipping campaigns, which enabled a 60% sales boost.

Sep 1999 - Jul 2001
Team & coworkers

Colleagues at VMware

Other employees you can reach at vmware.com. View company contacts for 10 employees →

AK Amit K Amit K Colleague at VmwareBengaluru, Karnataka, India, India View → LT Librada Tripoli Librada Tripoli Colleague at VmwareMelbourne, Victoria, Australia, Australia View → AB Arkeem Brinson Arkeem Brinson Colleague at VmwareSmyrna, Georgia, United States, United States View → WD Wilma Dsouza Wilma Dsouza Colleague at VmwareBengaluru, Karnataka, India, India View → BM Borislav Mihaylov Borislav Mihaylov Colleague at VmwareBulgaria, Bulgaria View → MS Miroslava Sotirova Miroslava Sotirova Colleague at VmwareBulgaria, Bulgaria View → SS Shweta Sagari Shweta Sagari Colleague at VmwareSan Francisco Bay Area, United States View → IT Ivonne Tirado Ivonne Tirado Colleague at VmwareFalls Church, Virginia, United States, United States View → LJ Lucifer Jane Lucifer Jane Colleague at VmwareHanoi, Hanoi, Vietnam, Viet Nam View → BR Brett Reed Brett Reed Colleague at VmwareRoseville, California, United States, United States View →
4 education records

Jun Yang education

Master Of Science (Ms), Computer Science

Wayne State University

Phd Candidate, Physics

Michigan State University

Master Of Science (Ms), Physics

Tsinghua University

Bachelor Of Science (Bs), Physics

Tsinghua University
FAQ

Frequently asked questions about Jun Yang

Quick answers generated from the profile data available on this page.

What company does Jun Yang work for?

Jun Yang works for VMware.

What is Jun Yang's role at VMware?

Jun Yang is listed as Help enterprise automate customer experience with technology solutions. at VMware.

What is Jun Yang's email address?

AeroLeads has found 3 work email signals at @vmware.com for Jun Yang at VMware.

What is Jun Yang's phone number?

AeroLeads has found 3 phone signal(s) with area code 631, 800, 781 for Jun Yang at VMware.

Where is Jun Yang based?

Jun Yang is based in Frisco, Texas, United States while working with VMware.

What companies has Jun Yang worked for?

Jun Yang has worked for Vmware, Broadcom Inc., Ca Technologies, Hewlett-Packard, and Dell.

Who are Jun Yang's colleagues at VMware?

Jun Yang's colleagues at VMware include Amit K, Librada Tripoli, Arkeem Brinson, Wilma Dsouza, and Borislav Mihaylov.

How can I contact Jun Yang?

You can use AeroLeads to view verified contact signals for Jun Yang at VMware, including work email, phone, and LinkedIn data when available.

What schools did Jun Yang attend?

Jun Yang holds Master Of Science (Ms), Computer Science from Wayne State University.

What skills is Jun Yang known for?

Jun Yang is listed with skills including Solution Architecture, Enterprise Architecture, E Commerce, Enterprise Software, Cloud Computing, Sdlc, Management, and Agile Methodologies.

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