Customer Success Manager
Current-Managing a book of enterprise business( 49 Accounts) to ensure higher engagement and successful renewal.-Achieved an average of 3-10% increase in ARR per account year over year.-Identified potential of revenue growth with cross-sell/up sell opportunities within insightsoftwares portfolio of 75+ products-Worked cross functionally with product, Cloud, finance and legal to provide top notch quality service and resolve technical and billing needs.