Associate Team Leader
CurrentSupports team manager and performs management duties when manager is absent or out of officeManages inventories and stock, including keeping detailed records of inventory use and sales, and advising management on ordering where necessaryProvides encouragement to team members, including communicating team goals and identifying areas for new training or skill checksAssists management with hiring processes and new team member trainingAnswers team member questions, helps with team member problems, and oversees team member work for quality and guideline complianceCommunicates deadlines and goals to team membersDevelops strategies to promote team member adherence to company regulations and performance goalsConducts team meetings to update members on best practices and continuing expectationsGenerates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlinesEnsures company brand materials and physical working spaces meet and exceed company presentation standardsProvides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints