Junaid Akram Email and Phone Number
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Junaid Akram personal email
# Total 12 years of work experience at Tata Motors , Mahindra, Jeep (Stellantis) and Hyundai.# Product Management: As Manager Product Support at Tata Motors was resolving critical technical complaints and improving product quality. (Location: Pune)# Project Management: As Manager NPI (New Product Introduction at Tata Motors), Involved in Change Management; Handling New Projects, manufacturing and validation of prototypes, SAP cost roll-up. (Location: Jamshedpur).# Dealer Management: Dealer Business Development, Network Expansion, enhanced Customer Satisfaction of passenger cars (Location: Pune)# B.Tech in Mechanical Engineering from NIT Jamshedpur in 2011
Hyundai Motor India Ltd.
View- Website:
- hyundai.co.in
- Employees:
- 9302
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Senior Manager, Spare Parts And ServiceHyundai Motor India Ltd. Oct 2022 - PresentHyderabad, Telangana, IndiaDealer Management for Service.Business development through Spare Parts and Accessories.Customer Experience enhancement
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Area Parts & Service Manager (Jeep)Stellantis Feb 2020 - Sep 2022Mumbai, Maharashtra, IndiaLooking for Parts and Service business of Jeep & Fiat for East India region. Focusing on dealer business profitability, customer retention and customer satisfaction. -
![Mahindra And Mahindra Limited [Automotive, Farm Equipment And Agri Business]](https://cimg.aeroleads.com/ln/logos/52/176187aa282cc0dd090f46f0245f3825.jpg)
Area Customer Service ManagerMahindra And Mahindra Limited [Automotive, Farm Equipment And Agri Business] Jun 2018 - Jan 2020Pune Area, India1) Improve Dealer's business & profitability in passenger vehicles2) Dealer development & network expansion.2) Improve customer satisfaction3) Improve bay productivity and increase vehicle inflow4) Reduce manpower attrition5) Sale of Extended warranty & Road Side Assistance -
Product Support ManagerTata Motors Apr 2015 - Jun 2018Pune Area, India1) Resolving escalated product complaints (technical issues) from pan India dealers for Tata Zest & Tata Bolt vehicle models.2) Monitoring IPTV (Incident per thousand vehicle) & EPV (expense per vehicle) of Zest & Bolt and working on resolution latest product issue.3) Analysing of Warranty Failed parts to get the root cause of failure.4) Analysis of causes of walk home failure vehicles, which used 24X7 helpline facility.5) Customer meets to get product feedback -
Manager New Product IntroductionTata Motors Aug 2011 - Mar 2015Jamshedpur Area, India# Handling New Product Introduction of transmissions of Medium & Heavy Vehicles of Tata Motors Ltd# Involved in change management implementing ERC released DML's.# Preparation of Project Timeline, manufacturing of Beta Protos of new gear boxes, validation of assembly process for new gear boxes, BOM creation & routing the product in SAP for smooth production and consumption.
Junaid Akram Skills
Junaid Akram Education Details
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Post Graduate Program In Business Analytics & Business Intelligence -
Mechanical Engineering -
De-Nobili School, Cfri, DhanbadPhysics, Chemistry, Mathematics, Computer Science, English
Frequently Asked Questions about Junaid Akram
What company does Junaid Akram work for?
Junaid Akram works for Hyundai Motor India Ltd.
What is Junaid Akram's role at the current company?
Junaid Akram's current role is Senior Manager, Spare Parts & Service Business, Hyundai | PGP Business Analytics | B.Tech NIT Jamshedpur.
What is Junaid Akram's email address?
Junaid Akram's email address is ju****@****ors.com
What schools did Junaid Akram attend?
Junaid Akram attended The University Of Texas At Austin - Red Mccombs School Of Business, National Institute Of Technology Jamshedpur, De-Nobili School, Cfri, Dhanbad.
What are some of Junaid Akram's interests?
Junaid Akram has interest in Social Services, Children, Education, Poverty Alleviation, Volleyball Badminton Bike Riding.
What skills is Junaid Akram known for?
Junaid Akram has skills like Engineering, Automotive, Team Management, Product Development, Pro Engineer, C++, Microsoft Excel, Microsoft Office, Powerpoint, C, Project Management, Mechanical Engineering.
Who are Junaid Akram's colleagues?
Junaid Akram's colleagues are Kesava Kumar, Sayed Usman, Joker Vini Mani, Aravind Dhinakaran, Tejas Kaur, Tanisha Goyal, Agni Raj.
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Junaid Akram
Customer Success | Technical Account Management | Product Management | Website Performance | Ad Tech | CdnBengaluru -
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