Junaid Ashraf Email & Phone Number

Manchester Area, United Kingdom

Stockport, England, United Kingdom

• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints• Dealt with the process of selling a car/van from start to finish• Dealt with any customer complains• Assisted customers in any queries in relation to the car and the finance process. • Follow up sales leads with new and existing customers• Managing KPIs in line with company expectations• Direct and supervise employees engaged in sales• Processed dealer trades, completing credit application processes, calling insurance and other finance companies to arrange finance• Cleaned the dealership and restocked vehicles

Cheadle, England, United Kingdom

• Support 5 Solicitors with the preparation of pleadings, disclosure, court orders, and applications.• Dealing with Noise Induce Hearing Loss, Carpal Tunnel Syndrome, HAVS, Asbestos, WRULD Cases in Industrial Disease• Also deal with Supermarket and Council cases for EL/PL• EL/PL cases consist of accidents, slips & workplace incidents.• Cases of EL/PL & ID would have quantum up to £25k• Daily use of Proclaim system to manage caseloads• Maintained the Client files, and logged daily incoming and outgoing emails• Developed legal documents and applications to support the litigation process and court proceedings. • Facilitating meetings and supporting senior staff with the drafting and amendments of legal documents.• Chase Clients for relevant forms to obtain medical records• Undertaking general administrative duties such as printing, sending disclosure securely and making sure they were password protected, and paginating bundles.• Attended Trials at court and shadowing the Barrister’s. • Maintained ongoing communication with opposing parties from discovery to the trial period.

Alderley Park

• Dealing with processing Home Test Kit samples and MEDX samples.• Gained the knowledge on how to appropriately apply PPE.• Trained in Serology (Blood) samples.

Stockport, England, United Kingdom

• Liaising with clients, solicitors and external corporations via telephone calls, email and face to face independently• Initial port of call for clients, through the phone or face to face.• Logged new cases and provided advice for new clients.• Applied for legal aid, for clients, which had to be approved by the courts.• Completed managerial tasks such as assigning cases to relevant solicitor’s.

Manchester, England, United Kingdom

• Required to approach customers to aid them with their requirements, which varied depending on their age, style and sizes. Enhancing my eye for detail and rapport building, which was essential to increase sales. • Worked under pressure during Boxing day & Christmas sales, considering Hugo Boss is a higher end brand, people need multiple sizes & for new customers, one to one advice, all whilst ensuring the store remains presentable.• Work as a team and independently to ensure the fast-paced environment is kept moving & all customers are assisted.• Re-plan products & the floor, complete standards, re-stock & ensure the floor is looking presentable, including overnight shifts, requiring me to work under pressure throughout the day to be ready for the overnight shifts.• Supervisory role required me to monitor over sales assistants.• Required to hand out tasks to relevant staff.• Dealt with processing holidays and break times.• Dealt with end of day figures and KPI reports and cashing up at closing time. Emails were required to be sent to senior management at the end of the day with the figures, and whether targets were met. • Allocating staff with jobs to do on the floor or in the stock room, which required day to day maintenance.

Manchester, England, United Kingdom

• Worked as the face of Vision Express, helping customers throughout the whole process of purchasing glasses. • Built client rapports to increases through liaising with different types of clients, ranging in age and ethnicity. • Supervisory role included monitory and leading staff.• KPI reports were consistently monitored to achieve our daily target. • Emails at the end of day were required to be sent to Senior management.• Was the initial call for any customer complaints and queries that staff could not answer to.• Monitoring staff arrival at start of day and at break times.• Allocating staff with jobs to do on the floor or in the stock room, which required day to day maintenance.

• Liaising with clients, solicitors and external corporations via telephone calls, email and face to face independently.• Developed leadership skills by being entrusted to open and close the office. • Dealt with costings on Legal Aid files, attended court with counsel in care proceedings.• Observed client interviews and typed attendance and preparation notes for solicitors.• Completed general administrative tasks such as booked appointments, answered phone calls, photocopied, faxed, filed and maintained up to date records.

Manchester, England, United Kingdom

• Dealt with customers face to face, developing my communication skills through aiding and persuading customers with purchases.• Worked independently on many sales, reaching & exceeding daily targets, further motivating myself.• Communicated with a range of people, ethnic minorities, young, old, requiring me to adapt to each customer.

Master Of Laws - Llm, Law

Bachelor Of Laws - Llb, Law, 2:1