Junaid Baig Email & Phone Number

Karāchi, Sindh, Pakistan

o Visits the market daily to conduct spot checks/retail audits on stock availabilityo Start managing the franchise on daily basis ensuring visibility of daily reports shared by the Area Manager while carrying out strong franchise follow upo Ensures Retail & Distribution network development - by engaging Franchise staff & DOo Focuses on Enablers; BVS.

Karāchi, Sindh, Pakistan

Looking after four franchises of MBU.Works closely with the franchisee staff to understand the franchise dynamics for improved stakeholder managementImprove customer experience management at the franchise level by creating a roadmap for franchise team development and system improvement.Handle all type of customer services at franchises.Solve queries at.

Hyderabad, Sindh, Pakistan

o Responsible to provide daily, weekly & monthly performance Report of South Experience Centers.o Responsible to achieve monthly Postpaid, Prepaid, MNP, Handset and WiFi device Sales Targets.o Handle operational activities over customer care service & sale counters.o Manage walk-in customers according to the assigned counter or assigned role.o Updated on.

Hyderabad

Promoted to Regional Franchise Coordinator and looking after the regional reporting and backend issues of sales and service channels of South II-IV region that is entire Sindh and partially Punjab, except Karachi. Channels include 3 Business Centers, 62 Franchises, 1000+ Retail outlets and a team of 06 Zonal Customer Care Managers. Maintaining year to date.

Kotri, Sindh, Pakistan

• To enhance the in house sales of VAS, Easy Paisa, Pre & Post both.
• To look after the activities of CRO’s and trained them with a good product knowledge, franchise web activities and frequently launched promos of Telenor Pakistan.
• To ensure the quick solution of customer’s problems and queries at franchise level resources and with the coordination of I.T and Customer Relation Department on email or by phone.
• To make sure the atmosphere of franchise neat and clean and behaviors of… Show more
• To make sure the atmosphere of franchise neat and clean and behaviors of franchise staff customer friendly for a standard level of customer services.
• To briefly provide the accurate product knowledge and time to time launched Promos to customers.

Hyderabad, Sindh, Pakistan

• To enhance the product knowledge and update about any new service and products for InstaSales.
• Coordination with twenty InstaSales of south except Quetta & Karachi for their all type of queries just like web issues, internet accounts, activations, badly scratch cards, payment postings, wrong bill payments, wrong.
• Responsible to take complaints through CMS, fax… Show more
• Responsible to take complaints through CMS, fax and letters etc.
• Responsible for handling walk in customer.
• To recover the outstanding amount to postpaid customer through calls.

Hyderabad

• To maintain the books of accounts.
• To maintain the cash and credit parties ledger.
• To maintain the monthly sales and income statement.
• To enhance the in house sales of Sims, Scratch cards, Mobile sets etc.
• To operate the Franchise web and to check the company’s email on daily bases.
• To visit the market to reduce the credit to free lancers and in last four months responsible to increase the sales of franchise in the market.

Bachelor Of Commerce (Bcom), Accounting, Second Class

Completed Master Of Commerce in Second Class

Mcom, Commerce, Second Class

M Com

Inter Science, Pre-Engineering, C Grade

Completed Inter in Pre-Engineering with Grade C

Matric Science, Science, B Grade

Completed Matric in Grade B Participated in various functions, Debates, Competitions etc Got Best Student of the Year Prize