Junaid Khalid Email & Phone Number

United Arab Emirates

Established new accounts for customers and high net individuals and serviced existing accounts to maximizerevenueFrequent company visits to churn in more business and also look prospects for company listing Conducted detailed financial reviews for business clients to sell appropriate products to fit clients needs Created strategies to develop and expand existing customer sales resulting in increase in annual sales Networked to increase clients base and encourage existing clients to expand financial portfoliosMonitored pipelines to track and log status of loans Promoted financial products by maintaining excellent services to expand financial productsIncreased client satisfaction by resolving issues

Dubai, United Arab Emirates

ENR Sales products to the eligible set of customers• To cross sell DIB products to the specified target segment to achieve the set sales targets communicated periodically over a recorded tele-call• To ensure that the specified number of calls and talk time is achieved on a daily basis as specified by the management periodically• To ensure that all communications pertaining to sales with the customer are done always on a recorded line• To ensure that the call scripts released by the management periodically is adopted during the conversation with the customer• To attend all the meetings with TL, manager and senior management on performance reviews• To maintain effective business relation with customers to enhance customer service image of DIB• To take ownership of the customer’s complaint resolution, report indicators, set by managers accurately at the required frequency •To provide constructive and constant feedback on improvement of Products, Services, Processes which may either reduce TAT, cost or enhance customer satisfactionTo ensure sale quality by exercising sound judgment and by complying with parameters to complete all formalities and documentation in line with SOP manuals and Shari’ah principlesTo provide market, customer and competitor information and feedback to management to facilitate decision makingTo attend various training and learning programs to close the skill gaps and to ensure proper awareness about the productsAll the above accountabilities included but not limited to any additional/new tasks or responsibilities assigned by the line ManagerFocused to approach the right customerUnderstand clearly and master the criteria for each of the cross sales products so that right customer is offered the right product• Be a team player and contribute to achievement of goals based on key performance indicators, Also to support and coach new staff to make easier their assimilation in the DIB family

Dubai, United Arab Emirates

• Supporting the store team and manager to increase revenue streams and profit targets• Providing a friendly and helpful service to customers by greeting and attending the customers• Demonstrating good product knowledge to customers on key promotions and offers• Able to easily build a rapport with customers and convincing them for positive purchase• Good people skills and able to work as part of a team and resolve customer queries effectively• Able to commit to work on weekends/public holidays and evenings on a long-term basis• Playing an active role in providing a positive customer experience and driving sales.

Dubai, United Arab Emirates

• Responsible to present HSBC Retail Banking products to clients and also have the capacity of selling Packaged Products to clients• Proven track record of achieving targets and meeting deadlines• Have strong attention to detail with a ratio of 10:7 approvals• Going on field with seniors to study the market and customers of the company• Ability to create and maintain effective business relationship with customers and ability to work flexible hours• Cold calling (corporate office visits and network handling) to arrange meetings with potential customers to prospect for new business• Reviewing own sales performance and aiming to meet or exceed desired targets.