Account Manager
Current- Led a team of professionals in finance and operations, fostering a collaborative and efficient work environment.- Strategically guided and supported team members in their roles, ensuring adherence to company policies and standards.- Directed credit control operations, overseeing customer statement generation and payment reminders to optimize cash flow.- Managed and mentored a part-time employee, providing training and guidance in QuickBooks for accurate entry of purchase invoices and meticulous organization of paperwork.- Supervised remote team member in credit control, ensuring consistent and effective customer communication and financial transactions.- Contributed to business development strategies and marketing initiatives, enhancing company visibility and driving growth.- Designed and implemented an Order Management System to streamline operations and improve service delivery timelines.