Junaid Usman Email & Phone Number

Rawalpindi, Pk

Islamabad, Islāmābād, Pakistan

• Operational Reporting: Deliver comprehensive reports on team KPIs for both internal and external stakeholders, enhancing management visibility.• Performance Insights: Gather and analyze data to improve channel performance, presenting findings to nationwide stakeholders and Management.• Target & Commission Development: Design and implement targets and commission structures to drive performance.• Contractual Analysis: Make Insightful Analysis on Contractual B2B Customer for revenue Compliance/Governance• Channel Enablers: Take initiatives for channel enablers to establish a sustainable model and elevate progression by launching multiple successful sales promos• Channel Enablers: Take initiatives to successfully launch Corporate Catalyst Program to grow B2B Customer base and Revenue Growth• Channel Enablers: Successfully revamp the Commission structure from quantitative KPI's to qualitative KPI's• Channel Enablers: Successfully shifted retention commission model from a performance based model to Portfolio Based Model• Data Mining & Sanity: Maintain relational database management system to query and provide errorless data with complete sanity check for performance monitoring of sales channel• System Development: Successfully developed automated system with the collaboration of IT Development team and perform detailed UAT for lead generation in Corporate Catalyst Program with errorless reporting for smooth business operations

Punjab, Pakistan

Maintain Overall bad debt reporting as per company set targetOperational support to teamAdhoc Data Reporting & AnalysisAssist Co-workers in achieving assigned task

Islamabad, Islāmābād, Pakistan

Islamabad

Handled all data related queriesQuality of SalesPrepare Revenue DashboardLookback Analysis

Islamabad

Islamabad

Suggest different collection strategies for post paid customers according to market conditions and over all post-paid segmentations.- Preparation of profiling of postpaid customers according to credit worthiness, pay back history, debt capacity, ratio & segmentation load.- Preparation & maintenances of PTA data (Annexure A & B), classification of corporate accounts according to PTA definition.- Calculation of SLA targets achievement for different post-paid collection stake holders for internal customers like HR, corporate sales etc.- Perform continuous analysis to seek and implement improvements in collections strategies to optimize the efficient use of resources.- Reconciliation of postpaid bad debts, adjustments, outstanding, billing revenue with finance, RA, Corporate sales & other postpaid stake holders.- Define & implement reporting requirements to meet KPIs tracking and key operational management and audit control reporting.- Primary POC for implementation of any changes in collections strategies or processes within collections management process /system. - Development & implementation of champion / challenger collections strategies in consultation with key stake holders in the business.- Development of automated reporting system & efficient automatic business intelligence solution for management reporting.

Worked as a CEM BackupReportingConducting the Surveys for Customer Satisfaciton

Master In Business Administration(A&F), Finance

Bachelor'S Degree, Accounting

Bachelors in Commerce