Canada’s Leading Distributor to the Canadian Sign, Print & Imaging Market

• Contributing to the well-being of the team by leading and assisting Team when needed and offering constructive suggestions for more efficiently managing projects and daily IT Infrastructure operations and ensuring IT infrastructure, security and operations are running efficiently and effectively.• Decision maker in selecting the right technology for business requirements to enable innovation and digital transformation. • Assisting team to effectively meet external deadlines and demands from management and vendors.• Leading an effective project strategy, build a project plan, and drive daily activities while problem-solving along the way.• Actively contributing to weekly team meetings, making suggestions for improvements to workflows within the IT Dept.• Work closely with Executive leadership management other functional groups including Development, Product & Business Team to ensure best service delivery.• Leading IT projects, including the design and deployment of new IT systems and services. Also maintaining IT Budget. • Managing IT team members, assisting in performance appraisals and providing support and guidance.• Lead cybersecurity & IT security posture meetings and update executives about monthly status report. • Develop and maintain SOP’s and SLA’s to ensure high availability and confidentiality. • Develop and enforce NIST Cybersecurity Framework for Risk identification and management. • Managing vendors and partners, ensuring a healthy and proactive working relationship.• Preventing business disruptions pro-actively, addressing risks and vulnerabilities across our infrastructure and technology.• Maintaining the corporate security awareness training program by providing orientation, educational programs, and on-going communication to organization.• Worked on company mergers/acquisitions & managed to consolidate & centralize IT systems, network Infrastructure successfully for 11 companies.• Develop and maintain disaster recovery plans.

• Overseeing all information technology systems, planning, and project management and is responsible for ensuring best practices are implemented for the Accutrac’s (aka eCapital) network and systems in Canadian and US facilities.• Responsible for managing Physical servers, virtual machines of different application & services; Active Directory, DNS, DHCP, GPO, SharePoint, Dynamics CRM, MS SQL, Veeam Backup and Replication, ShoreTel VoIP, Terminal server, IIS, Exchange Office 365, Antivirus and SolarWinds monitoring system.• Managing core infrastructure technologies such switching, routing, connectivity and firewalls.• Managing server technologies including Windows Servers, and Virtual Appliances on VMware & Hyper-V.• Supervised network and VPN infrastructure stability, connectivity and troubleshooting.• In charge of Purchasing and approval for hardware, software installation and licenses renewal.• Personally, deliver professional, high quality IT support to local executive users as needed.• Worked with key users in the branches\departments to oversee & solve complex support issues.• Investigating and recommending technical solutions.• Implemented IT service desk, Change Management and support best practices.• Support employees (ex. password reset, email issues, computer problems, etc.)• Support Help Desk Agent for any VoIP phones, SSL VPN or site-to-site VPN L2 tickets.• Manage multiple firewalls with complex rules and routing.

• Volunteer work for non profit organization. [http://www.humanendeavour.org]• Human Endeavour is widely appreciated as the innovation leader in providing solution to social challenges.• Design and setup high quality, cost effective, & results-driven IT trainings under Enterprise Promotion and Innovation Centre (EPIC), a project of Human Endeavour, to supports marginalized community members willing to become entrepreneurs, enter the work force, become an active part of society and participate in economic activities.

• Responsible for Enterprise Data Networks & Security, Data Center (DC) and IP Telephony Operations and Maintenance of UBL International (UAE, Qatar, Yemen, Bahrain, USA and Tanzania). • Ensuring Core service for UBL Bank including Network Management / Data Center Management / IT Security Management /Project Management including Budget Forecast and Analysis / Infrastructure Design, Development and Implementation/ Cisco Expert / Microsoft Domain & Exchange Support / Vendor management / Business Continuity and Disaster Recovery.• Responsible for Network Revamp Project of UBL Middle East, which includes Data center core design and access and remote peering design and implementation.• Configuration and establishment of IP Telephony based on Cisco Unified Communication Manager in publisher/subscriber environment with Cisco unity.• Configuration of Routers and Switches according to the requirements of IP Telephony.• Configuration of Juniper SSG Firewall & Cisco Adaptive Security Appliances (ASA firewall) for Extranet, WAN and Internet connectivity.• IT Infrastructure project management including initiation, product/solution evaluation, vendor selection, cost & technology approval, testing, solution deployment, documentation & sign off.• Network Management for LAN and WAN Infrastructure.• Management of Data Center and Operations i.e. server procurement, installation & maintenance, capacity Management, power , HVAC , fire System, access control system management, rack Management, cable Management, IP KVM , IP PDU and Data Center activity supports.• Management of Web and email content filtering.• Design and implementation of disaster recovery plan and sites.• IT Budget planning for CAPEX and OPEX.• Vendor Management including definition of Annual Maintenance Contracts and Service level agreements.• Change and configuration management, Defining SOP (Standard Operating Procedures).• Compliance to IT Audit requirements for IT Infrastructure.

• Worked on WARID Telecom Congo IT and Networking (Routing, Switching & Security) project and responsible for Enterprise Data Network (EDN), Data Center (DC) and IP Telephony Operations and Maintenance. Involved from scratch in the design (HLD, LLD) from deployment perspective, Plan and roll out of the Main and Disaster Recovery EDN / DCN network architecture, supporting both Data and Voice traffic. • Executed all phases of project delivery including network staging, implementation and handover.• Rolled out network as per approved LLD, which included;• Switching – Vlans (Data + Voice) , CEF and Spanning Tree optimization using Cisco 2950, 2960, 3750, 4300, 4507, 4948.• Routing – Static, OSPF, PBR and QoS(NBR) using Cisco 2811, 2821, 2851, 3850, 7206.• Security – Access control, Secure Web servers / application publishing over internet, Inter – domain access policies and VPN access for remote vendors to Internal network using PIX 525, 535, ASA and Cisco secure VPN 3020.• Authentication – Centralized secure authentication using Cisco ACS 1113.• Load Balancing / Failover – HSRP, VRP, Ethernet & Serial based firewall failover.• NMS – Cisco works (LMS, WLSE), CA Spectrum, CA E-health and MRTG.• NRFU (Network Ready for Use) testing and signoff.Apart from meeting SLAs my responsibilities includes; • Ensure proper equipment and techniques for routing and switching, including OSPF, Static Routing, VLANS, CEF, ETHERCHANNEL, HSRP, Spanning-tree operations, PBR and QOS.• Ensure inter-country and intra-country connectivity over microwave and VSAT links.• Implementing proper security measures deploying Cisco PIX 525, 535, VPN Concentrator, Cisco Secure VPN 3020, Secure ACS & IPS.• IP Telephony Low level support – CCM 4, Conferencing and Transcoding using ISR Routers, SRST.• Maintain up-to-date complete network documentation, history and diagrams. Manage different MSO related activities and generation of bi monthly network trend report is also a part of his duty.

• Worked in Design and Capacity Planning Department.• Making Plan and Design of Company Future Expansion Plans.• Working on Alcatel ISAM IP DSLAM and Planning and Designing Nationwide Access Network with Existing ATM DSLAM's.• Working on MALC Aggregation switch (ATM/IP) with EFM Technology.• Planning to Deploy JUNIPER M7i/M10i/M320 and ERX1440.

•Responsible for Installation, Configuration, Commissioning and testing of equipment i.e. Cisco Routers, Switches, DSLAM and SHDSL Modems.•On-site Installation and configuration of Lucent ATM PSAX 2300.•Configuration of Lucent FS Stinger DSLAM switch and RAS.•Configuration of Paradyne DSLAM (4200) switch.•Configuration of Paradyne GranDSLAM (8820) switch.•Responsible for DSLAM related issue, look after traffic monitoring. •Designing, deploying, troubleshooting and upgrading of LAN.•Working on Frame relay, ISDN, NAT, OSPF, IS-IS, EIGRP, BGP, VLAN (VTP), HSRP and VPN Tunnels with encryption.•DSLAM configuration / backup and disaster recovery plan. •Designed customer’s network for efficiency, load balancing and redundancy.•Improved network security, protected network services with firewalls and filtered Dos attacks.•Implementing Cisco IOS Firewall, Cisco IOS IPS, and IPsec VPN.•Site-to-site and remote VPN access via IOS routes, firewalls and concentrators.

Involved in Site Survey, Site Acquisition, Business Development, ATM Installations and Configurations on different Sites in Pakistan. Giving Support on ATM Network to Mobile Companies, Installation of Lucent PSAX 2300, Cisco MGX 8850.✪ Mobilink ATM Core Network• Site Survey.• Site Acquisition.• Installation and Configurations of Lucent PSAX 2300 (ATM Switch).• Involved in Cutover at different Locations• Testing and Commissioning • Reporting✪ Ufone Cisco MGX Project• Site Survey.• Site Acquisition.• Installation of Cisco MGX 8850• Reporting✪ In-House presentations and workshop • GSM mobile network• Cisco MGX 8850 ATM switch • Number portability• Paradyne GranDSLAM 8820