• Provided strategic expertise in multiple internal projects locally & globally to cater to growing business needs involving Finance’s Data; new company entities, identifying sensitive data prone to fraud, system upgrades.• Analyzed gaps & improvements on daily operation processes with management to further increase the team’s day-to-day operation efficiency. • Coordinated tasks daily within a team of 10 for day-to-day operation and mentored 5 newcomers to ensure seamless onboarding process.

• Managed and governed the Master Data (Vendor & Customer) involving Procure-to-Pay process through SAPand ticketing system; ServiceNow, adhering to SOX controls.• Timely completion of daily ServiceNow tickets, emails, and calls to internal and external partners to provide highcustomer satisfaction with different ongoing projects.• Cross-audited completed tasks within team and cross-module to ensure compliance on a weekly and month basis.

• Assisted employees in handling computers and laptops hardware malfunctions & deployment in Intel Penang’s Service Center.