Junaid Nawazish Ali Email & Phone Number

Sydney, Nsw, Au

Macquarie Park, New South Wales, Australia

• Oversaw the provisioning of Data Hall racks and IT equipment, ensuring timely and accurate deployment.• Conducted preventative maintenance and repairs on critical infrastructure, ensuring no incidents.• Developed and implemented site-specific MOPs, SOPs, and EOPs to standardise operations and improve efficiency.• Supported operational consistency and reliability across multiple data centres through coordinated maintenance and response activities.

Macquarie Park, New South Wales, Australia

• Supported the maintenance and operation of data centre infrastructure, ensuring high availability and reliability.• Managed third-party contractors during maintenance visits, ensuring adherence to technical and security standards.

Sydney, Australia

I work in the Data Centre & Business Continuity division of Interactive. We are Australia’s largest provider of office recovery seats and suites with over 1,700 seats in four locations around the country.Our Data Centres are co-located with our Business Continuity sites enabling our clients to have a complete disaster recovery solution in a single location.We also partner with organisations like Equinix, NextDC and Polaris to provide a complete Data Centre solution.Successfully fulfilling below responsibilities:- Ensure that all critical support infrastructure is under contract with support organisations and maintained in accordance with manufacturer’s and Interactive’s guidelines.- Ensure all Interactive equipment and infrastructure is in complete working order and appropriate maintenance support is in place.- Ensure infrastructure is monitored for alarms and failures 24x7x365 and that all incidents are responded to immediately and are rectified in a time frame appropriate to the criticality and potential impact on business operations.- Ensure logs and incident data are kept for all incidents.- Test data centre infrastructure to ensure backup systems are operational.- Ensure that all testing and changes to infrastructure are entered into the Change Management System and that formal approval is granted for each and every change.- Ensure that facilities are always presented and maintained to high operational standards.- Ensure the facilities comply with OH&S regulations.- Ensure compliance with ISO9001 & ISO27001 standards all the times.- Manage the CCTV and security pass systems, including issuing of cards and induction of new staff.- Uphold security processes across the site, ensuring security is never compromised.- Ensure excellent service delivery for customers nationally 24x7.

Sydney, Australia

I work for one of the largest third-party hardware maintenance providers in Australia and New Zealand. We support over 300,000 devices in 25,000 locations. My team enables our customers to extend the value of their hardware investments by supporting devices long after the vendor has stopped. Indeed, we never end maintenance on a device that we are supporting directly. Interactive has nearly 200 certified engineers and many partners across Australia and New Zealand that enable us to deliver outstanding service and better service levels than our competitors.

Sydney, Australia

Wollongong, Australia

I worked in WDS, A Xerox Company as a Technical Support Agent providing customer services over the phone to Australia wide for Samsung.Accomplishments: Befittingly understood the Australian Consumer Law by regular training sessions. Proficiently provided customer services over the phone with utmost quality skills. Responsibly provided efficient resolutions to the users of Android based smartphones and tablets. Core competency was to handle customer inquiries, complaints and service requests that also involved logging the entire calls.

Karachi, Pakistan

Karachi, Pakistan

Master Of Business (M.B.), Engineering Management

Subjects covered under this Course are: 1. Strategic Technology Management 2. Innovation and Entrepreneurship 3. Compliance Management 4..

Master Of Engineering (M.Eng.), Electrical Engineering

Subjects covered under this Course are: 1. Renewable and Distributed Generation 2. Power System Analysis 3. Computer Controlled Systems 4..

Bachelor Of Science (B.S.), Electronic Engineering