• Developing and adopting fruitful sourcing strategies to discover the most profitable suppliers and initiate business partnerships.• Examine and re-evaluating existing contracts and negotiating with external vendors to secure the most advantageous terms in order to optimize spending in line with company strategy.• Establishing, Track and report KEY functional metrics to reduce expenses and improve effectiveness• Responsibilities also includes to finalize details of orders and approval the ordering of necessary goods and services• Developing alternate solutions across the board.• Responsible to anticipate unfavorable events through analysis of data and implementing control strategies• Formed risk management regarding supply contracts and agreements• Controlled spending with category spend map and build a culture of long-term saving on procurement costs

• Implementing shop merchandising, layout and customer traffic flow so as to maximize sales, customer satisfaction, appearance, image and ergonomics for customers• Execution of sales promotional activities for awareness, faster off-takes for building brand image vis-à-vis new and existing products• Managing selling and customer service activities and staff competence in these areas, so as to optimize and sustain sales performance, profitability and customer satisfaction• Managing health and safety, security, and emergency systems, capabilities and staff and customer awareness, according to company policy and relevant law• Managing, motivating staff and recruiting staff according to company policies and employment laws, and ensure relevant HR procedures are followed (appraisals, discipline, grievance, etc). • Responsible for customer visits, floor discipline, stock availability, shrinkage control, control over old stock and negative & zero stocks• Addressing customer complaints to understand customers’ needs and expectations, and to propose solutions.• Monitoring action plan definition to check customer activity and set-up actions (campaign management), customer activity per product family, and customer activity regarding turnover performance.• Checking competitor’s promotion to know their tools and techniques and device strategy to encounter their promotions• Responsible for department’s performance check on regular bases to ensure smooth operations by ensuring the following on the floor (PSPSPP)o Presentation, Signage, Promotion, food safety (HACCP), health & safety, product quality, staff availability, Planogram implementation, Gap checking• Supervising promotion sales management and reordering on daily bases regarding stock and replenishment, sales figures, comparison with forecasted amount, react to sales (presentation, etc.), to follow sales to be able to reorder and relocate end-caps

• Responsible for the daily management of floors, assigning duties to the staff, motivating them to increase sales and ensure store efficiency• Analyzing store sales figures, developing, researching and implementing marketing strategies• Maintaining awareness of market trends and monitoring local competitors, managing budgets set by the management• Managing stock and addressing shrinkage and stock loss. Maintaining accurate records of all pricings, sales, and activity reports. Ensuring all corporate and local regulations and procedures are met and complied with• Responsible for logistics & general administration• Hands on grip on areas like economic performance follow-up, cash & credit reconciliations, cash office & management & customer services

• Trained department managers and concern personals in stock taking procedures, procurement of non-trade items• Responsible for reporting sales, shrinkages, financial issues to Finance department at Head Office• Communicated regularly with commercial department for stock availability, prices or description changes, product displays etc.• Responsibilities also included supervision of checkouts, cash office and goods receiving departments. Monitoring store P&L statements, targets achievement planning & execution with store management for sales, costs, & shrinkage • Controlled issuance of purchase orders and corresponding CAPEX for non-trade supplies based on its use, management and distribution.• Ensured proper handling and accurate book keeping of the petty cash fund, prepared MIS and shrinkage reports of all sales areas and submitted it to Store General Manager & respected ASGM (s) and compliance with established policies and procedures by all departments• Established systematic checkpoints for the merchandise at the goods receiving department prior to delivery to the selling area, conducted audit on GR transactions, monitored conduct of cyclic and annual stock taking and ensured speedy reconciliation and rationalization of gathered data• Closely monitored systems (Oracle based ERP, named MBS) behavior & calculations, in inventories & normal operations especially in mutation links, reporting errors and technical faults to the Head Office IT team. Responsible for troubleshooting of errors in WIFI, CAT 6 & Fiber based environment • Instrumental in developing complete Admin & Logistics department for Lahore Store, & trained Admin & IT support staff of all the three stores located in Karachi • Successfully introduced cyclic stock taking in Karachi, headed the store team who conducted the first annual stock taking for Karachi Store, assisting senior management as “Assistant Stock Taking Coordinator”

• The major project assignment was to support “MAKRO CASH & CARRY” to open first ever concept of wholesale cash & carry in Pakistan• Provided on-location technical support for POS (Wincor Nixdorf) & WIFI Scales (Digi), Hewlett Packard systems & Printers, Zebra Barcode printers, Hand held terminals (Data-logic) configuration• Supported IT team to build complete network which included WIFI, Cat6 & Fiber

• Developed complete infrastructure of network that encompassed configuration & troubleshooting of system & servers. Mainly DOMAIN, DHCP & ISA• Headed the IT team to monitor & troubleshoot all IT related issues

• Provided hardware support, configured & troubleshot system & servers• Supervised & provided direction to team members to continuously monitor, troubleshoot & remove system related issues