Clinical Program Manager
CurrentResponsible in driving all Operational objectives while working hand in hand with the clinical, scheduling and outreach teams to effectively manage both day to day and organizational objectives. Strategize, implement, and maintain program initiatives that adhere to organizational objectives. Develop program assessment protocols for evaluation and improvement. Maintain organizational standards of satisfaction, quality, and performance. Lead cross-functional teams to plan and develop scope, deliverables, required resources, work plan, budget and timing for new initiatives. Work with department managers and directors to identify risks and opportunities across multiple projects within the department. Implement and manage change and interventions to ensure project goals are achieved. Analyze program risks to identify and recommend areas of improvement. Daily coverage of Triage line for member care.