Jun Colin Campbell Email & Phone Number

Toronto, On, Ca

Toronto, Ontario

Toronto, Canada Area

Toronto, Canada Area

Hold position for three properties in the Greater Toronto Area, at Hotel Le Germain Maple Leaf Square (167 rooms), Hotel Le Germain Toronto (123 rooms), and ALT Pearson (154 rooms). Hotel Le Germain is positioned as a luxury boutique offering, while ALT provides affordable chic accommodations.∙ Responsible for the revenue management activities of the Le Germain properties in downtown Toronto, to include building forecasts, evaluating pace, analysis of rate shop, and implementing rate & length of stay tactics. ∙ Supervise on-site reservations team and regularly communicate tactics to front office team. ∙ Review of mystery test calls and online chat conversations, for continued high guest satisfaction.∙ Primary contact for package builds, GDS connectivity, and rate parity concerns. ∙ Participate in budget build.∙ Accept incoming calls for three hotels, to provide guest the most appropriate accommodation.

Greater Toronto Area

The Hilton Mississauga/Meadowvale provides upscale accommodations in a resort-like setting.∙ Manage all rate builds, ensuring all contractual obligations are met, in group & transient guests. ∙ Cross-train in unionized housekeeping department, after approval of self-initiated request. ∙ Monitor hotel’s labour expense in relation to forecasted room occupancy and revenue.

Greater Toronto Area, Canada

The Delta Meadowvale is located on the west side of Toronto, offers full-service accommodations with 374 guestrooms and extensive meeting space of 40,000 square feet.∙ Responsible for daily operations of reservations department, being accountable for all transient and group reservations, while ensuring highest revenue and operational efficiencies.∙ Work closely with revenue manager towards achieving targets. In absense of revenue manager, complete required tasks, including evaluation of potential business.∙ Participated in the implementation of IDeaS Revenue Management software.∙ Recipient of inaugural Heart of House Hero Award, for “… outstanding commitment to guest satisfaction, consistently going beyond expectations for team members and guests …”. ∙ Successfully maintained smooth operations of department, after re-structuring.∙ Completed the re-coding of the property's renovated rooms, allowing for greater revenue capture.

Guelph, Ontario

Mississauga, Ontario

Kananaskis, Alberta

Located one hour west of Calgary, the 412-room Delta Lodge at Kananaskis is on the border of Canada's Rockies. This resort property is an outdoor enthusiast's playground, while also presenting an excellent place to hold a meeting or convention.Invited to return and assist with increased occupancy levels present during the holiday season.

Guelph, Ontario

Kananaskis, Alberta

Located one hour west of Calgary, the 412-room Delta Lodge at Kananaskis is on the border of Canada's Rockies. This resort property is an outdoor enthusiast's playground, while also presenting an excellent place to hold a meeting or convention.Worked at the Delta Lodge at Kananaskis on a co-op placement, holding various positions, as follows:·front desk agent (August 2009~July 2010)·switchboard/PBX operator (August 2009~July 2010)·Signature Club Concierge (September 2009~July 2010)·night auditor (March 2010~July 2010)·front office trainer (April 2010~July 2010)·bellstaff (May 2009~August 2009)

Guelph, Ontario

Kelowna, British Columbia

Kelowna, British Columbia

Bachelor Of Commerce (B.Com.), Hotel And Food Administration Co-Op, Honours

Activities and Societies: Hospitality and Tourism Management Students’ Association: fourth year representative; Hornblower: Hospitality.

French Language

Enrolled in French language course over the summer.

Education record