Jun Christopher Aguinaldo Email & Phone Number

Philippines

I work with Go2's client Cernucci. Cernucci is an online jewelry store located in the UK. I'm Cernucci's customer success team leader. I assist my team and my clients, I respond to customers' emails about their concerns and/or queries about our products and services, I access customer's orders via Shopify and or Synergy, I create or update our google.

Muntinlupa, National Capital Region, Philippines

• Assist clients with Business Application specific, generating reports, invoices, A/R and A/P
• Inbound and outbound software and support sales
• Resolve issues with installation, application errors and company file damage

Bataan, Central Luzon, Philippines

• Service customers with providing account details and transactions, discuss fees, file disputes
• Help in online navigation
• Discuss products available for better banking experience

Muntinlupa, National Capital Region, Philippines

• Perform account level research and advise customers of products that may benefit them.
• Stay up to date on all changes, developments and enhancements for all systems, products and upgrades
• Update account information and complete accurate documentation

Muntinlupa, National Capital Region, Philippines

• Provide great service and help customers succeed financially by upselling services and products.
• Troubleshoot, investigate and resolve customers' questions to maintain customer satisfaction and retention.
• Deals with customer deposits, withdrawals, transactions, problem solving or evaluating customers' eligibility and financial need for loans and grants.