Community Responders are volunteers who provide additional support to front-line ambulance staff attending life-threatening situations such as cardiac arrests or breathing difficulties. Working within our communities we provide essential immediate care prior to the arrival of an Ambulance or Rapid Response Vehicle.

Empowering organisations to thrive in the digital age, I bring unparalleled expertise in the cloud, modern workplace, and security industries. I focus on cultivating a customer-first culture and building people-led sales organisations to achieve both short term revenue objectives and long-term annuity goals.With expertise in organisational transformation, sales strategy and leadership, modern workplace deployment and technical strategy I can help organisations transform their operations and infrastructure to build success for the future.

A key leadership role leading the change as two organisations merge to create a leading communications and technology provider.Key Achievements:• Management of sales team that, during both times of economic and organisational change, delivers against against a target for profitable business growth.• Responsible for the creation of a customer first culture within the organisation• Providing leadership on change projects to drive annuity revenue growth

Leading a team that helps companies digitally transform the way they work through the deployment of solutions that drive efficiency, reduce costs and enhance security. Key achievements:• Focus on bottom up management to create a team that delivers £120million of revenue annually to the organisation• With the revolution of modern workplace technologies I played a critical role in driving this strategy within the organisation and to existing and new customers.• Leading a team delivering key technologies to assist with delivery of COVID vaccinations.

A management role tasked with defining and building the Desire2Learn market presence in the EMEA region.Key achievements:• Responsible for carrying out complete market analysis of EMEA Education market to allow Desire2Learn to enter the market competitively. • Creation and execution of business plan and channel program for Desire2Learn lecture capture solution leading to successful recruitment of new reseller community across EMEA.• Delivery of successful marketing plan to deliver a pipeline for £1 million of new revenue in 2014.

A key business strategy and execution role responsible for BlackBerry platform sales activities within a key enterprise channel.Key achievements:• Responsible for the creation and delivery of channel strategy into Telefonica Multinational Solutions to deliver increased returns with reduced costs.• Management of key sales engagement and senior relationships within Telefonica has resulted in a 20% increase in business in 2009/ 2010.• The creation of a compelling incentive program led to RIM being able to ensure Telefonica sales teams are trained, that RIM have reporting on numbers sold and we have access to pipeline information to ensure business is being closed. • BlackBerry penetration within First Group has increased by 300% in 2011/ 2012 following a number of strategic initiatives including board and multi-function engagement• Working with Transport for London we have put in place an innovative solution to provide phone service over Wi-Fi to ensure the customer could be in contact during emergency situations. • Creation and delivery of business propositions through understanding Telefonica business strategy provided a number of multi million pound revenue streams to both businesses.

A management position responsible for the creation and delivery of technical strategy to key RIM partners to win new BlackBerry business, maintain current business and influence key stakeholders.Key achievements:• Successfully delivered technical strategy advice to customers including Atkins, AON, Freshfields, Citigroup and Rolls Royce to ensure further penetration into the accounts• Responsible for the successful recruitment, management and training of the RIM Technical Account Manager team• Leadership, technical mentoring and strategy advice leading to a win from a competitive platform of over 800 application based devices for Transport for London • Through strategic management of senior technical relationships I have been responsible for increasing BlackBerry penetration at Network Rail from 4,000 to 10,500 users• Alleviation of technical objections at various levels within the business allowed RBS to implement BlackBerry solution to 18,000 users in 24 months• Management and delivery of venue, content and materials for Technical Account Manager summit for 40 delegates.

Providing customer support to the sales community enabling accounts to grow their usage of the BlackBerry platform.Key achievements:• Working with the internal technical teams at BT I overcame various platform concerns to scale the base from 200 to 4000 devices.• Following a decision to remove partner sales support I played a key role in implementing a strategy to maintain business growth by providing clear propositions and training/ managing the sales teams. • Supporting the launch of BlackBerry in the South African market by formulating a number of strategies to engage with enterprise customers that led to BlackBerry launching successfully and maintaining its position as the number one provider in the market.• Successful consultation on the deployment and upgrade of BES and devices within Shell leading to the deployment of 4000 devices.• Provision of key technical advice to move 4000 Nokia devices across to BlackBerry at Nationwide.