As the most senior territory sales manager, I promote, sell, increase, and preserve, NSD Disposal waste and recycling services to businesses and industrial establishments in assigned territory by identifying new market areas, maintaining current customers, and developing strategies to outweigh competition. Prepare sales contracts with knowledge of pricing, costs and equipment. Manage, maintain, retain, current customers in territory and ensure total customer satisfaction. Job description:• Aggressively solicit lines of business from current and prospective customers to maintain and increase customer base.• Maintain good customer relations by traveling throughout assigned territory to meet with existing and prospective customers to assess and manage customer needs.• Manage, maintain, retain current customers in territory through regular and consistent customer interactions• Compile and manage lists of prospective customers in provided sales funnel for use in sales leads through cold-calling and other techniques.• Penetrate new and existing market areas to maintain and increase sales and market share for assigned territories.• Develop working knowledge of branch/regional profit and loss components and dynamics including pricing service, calculating desired margins and cost of service.• Develop and maintain working knowledge of products and equipment pricing, costs and applications.• Provide price quotes and credit terms to potential customers and prepare sales contracts. • Develop and exhibit proficiency in product placement, customer needs analysis, customer upgrades.• Demonstrate proficiency in preparation and organization of sales presentations to major accounts by effectively displaying and demonstrating products and services and emphasizing marketable features. • Maintain awareness of the activities of all competitors.• Assist with the identification and implementation of price increases for substandard accounts.

As the Sales Manager, I was responsible for enabling our work, learn, and grow culture; for our customers and associates. I was accountable for achieving business results based on your sales strategy; maximizing sales, hunting for internal and external referral opportunities and connecting new and existing customers to all our channels to ensure the customers' working and learning goals are met. You lead the sales team and are passionate about coaching, attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. I brought customer experience excellence to life. I found ways through me and my team to inspire our customers, connect with them, demonstrate curiosity and build relationships; I built loyalty and trust and kept our current and new customers coming back; I added value to the customer in ways that are meaningful to them to help them work, learn, and grow. Job description:- Provided leadership and support the customer centric culture at the store. - Owned and nurtured the customer experience. - Drove referral-based business development to grow sales and customer loyalty. - Provided team leadership through hiring, onboarding, learning & development, and coaching. - Provided direct leadership of all store standards including merchandising, replenishment and omni-enterprise experience for our associates and customers. - Managed costs and meet all operational and financial metrics. - Ensured the store location is maintained to standard. - Operational excellence and customer experience were important aspects of your role. My team and I followed all loss prevention measures and ensured the cleanliness and store standards of your assigned departments. - Ensured that a clean and safe environment is always top-of-mind, keeping the safety of yourself, your team, and our customers as a key priority.

• Developing annual business plan that when executed, will meet targets, and maximize every opportunity, for all lines of business in the branch • Monitoring P&L statements and take appropriate corrective action when necessary to ensure targets are met • Assessing local market and identifying current and prospective opportunities to obtain new clients and ensure an excellent and consistent client service experience • Participating actively in both the business and industry communities to build a network of contacts that improve the presence and reputation of the branch and organization • Monitoring and executing comprehensive human resource practices to attract and retain talents, evaluate employee performance, provide and encourage employee development, identify and develop future leadership talents. • Managing all operational aspects of the branch including: Corporate branding, Office aesthetics and cleanliness, Supplies, Safekeeping of all company assets, Consistent and effective applications of all policies and procedures.

Managed IKEA Food department (Restaurant, Bistro, Swedish Food Market) with yearly sales ranging from $4.0-4.5 million with 40-90 staff membersLead and manage IKEA Food and implement the IKEA Food concept to reach the goal for KEA Food to help the IKEA store sell more IKEA home furnishing products and support the IKEA position as the leading home furnishing company

Managed 2 stores with yearly sales ranging from $0.75-1.5 million with 15-30 staff members

Supervised night shifts at the West 4th and Vine location with teams of 4 or more staff membersManage the customer service functions, including cash, cashiers and merchandising and ensured all loss prevention programs are implemented to standard

Managed Mcbride location, flagship store, with yearly sales of $1.5-2.0 million with 75-100 staff members

Assisted in managing staff at various Vancouver locations