Customer Representative
XM International Investment Firm 2017- 2018CUSTOMER SERVICE/ CUSTOMER SPECIALIST -Worked closely with international team, national team, and other departments to provide best services to customers via emails, company’s website and face-to-face service while remaining the company’s values. -Troubleshot customer service regarding in trading accounts, trading issues and customers’ documents, bringing solutions by analyzing data and communicating within team for most effectiveness. -Provided educational seminars around Thailand to optimize the needs of clients and build relationship via business trip to each clients and customers. -Collaborated with international team to provide insights for best assurance if required. -Assisted clients and teams, update necessary information for clients if needed. - Supported clients by website, channels, on stage speaking to enhance business development for the company.