Responsible for fostering and maintaining excellent relationships with clients and key brokers in tandem with cultivating new workers’ compensation, general liability and commercial auto business opportunities and securing profitable renewals for the Commercial Risk Division. Primary focus is on companies with revenues exceeding $100,000,000 to $700,000,000 with wide span of program structures and financial conditions. Underwriting authority includes large deductible, retention, retrospectively rated, self-insured retention and guaranteed cost arrangements.

Responsible for underwriting within the workers’ compensation captive specifically tailored for the Georgia Home Builders Association. Manage select group of agents and board members holding specific appointment to the association. Make final underwriting decisions on all new and renewal business.• Responsible for referral underwriting on heavy risk operations and maintaining compliance and audit guidelines. • Interfaced and participated in continual marketing efforts to the 20 top tier agents.• Organized the scheduling and servicing necessary for monitoring accounts.• Assisted with implementation and development of E-Quote system.

Responsible for handling a $22,000,000 book of workers’ compensation in the Southeast. Working closely with brokers and agents primarily focusing on accounts with premiums exceeding $150,000 to $1,000,000. Make final underwriting decisions on all new and renewal business.• Underwriting authority for accounts with premiums up to $1,000,000 including guaranteed cost, retrospectively rated and large deductible programs.• Provide clients and brokers with answers to underwriting issues.• Developed 15 new agency relationships in the Southeast.• Facilitating the scheduling and servicing necessary for monitoring accounts.• Assisted with treaty referral review and compliance reviews.

Responsible for handling 230 workers’ compensation accounts with various exposures and product offerings. Collect and review all data for new business and renewal accounts. Make final underwriting decisions on all new and renewal business.• Underwriting authority for accounts with premiums up to $250,000 including retrospectively rated and large deductible programs and complex dividend plans.• Retains scheduled credit authority up to 40%.• Nominated by peers and received the “Gold Star Award” for outstanding service in 1998.• Assist with underwriting systems integration and new systems training for coworkers.• Selected by upper management to train temporary staffing clients on new computerized worker’s compensation policy system for assignment of class codes and premium determination.• Provide clients and brokers with answers to underwriting issues.• Calculate experience modifiers, final audits, retro adjustments and dividend calculations.

Responsible for analyzing personal automobile claims for settlement and subrogation purposes. Determine and negotiate recovery value.• Maintain current diary of 450 files.• Control vehicle storage expense.• Authorize and request the disbursement of drafts.• Arrange and maintain vendor and storage pool relationships.• Monitor the sale of salvage; obtain titles and releases to ensure the loss is correctly completed.

Regional Office ManagerResponsible for daily retail jewelry store transactions, budget, staff scheduling, repairs, inventory control and financing.• Supervised and trained an office staff of 7.• Assisted in training of other office staff in the Southeast.• Responsible for Atlanta Area Office Staff Human Resources• Consistently named on the National Top 10 Office Managers Sales List • Managed office along with providing superb customer service.• Authorized and transported jewelry transfers in the Metro Atlanta Area.• Maintained loss prevention guidelines (shrinkage) along with continual balance to perpetual box (more than 100 pieces over $5,000 which had to be accounted daily at open and close of store).• Monitored inventory continuously for refurbishment and replenishment.