Implemented guiding principles for all direct reports ensuring our code of conduct, budget oversight, and customer-care needs are paramount in moving Northwell forward. Streamlined a strategic digital plan for our various business projects, new tools, and the allocation of QA resources for our health system.Automated the regression test suite and test data generation for training physicians/nurses and hospital registrars during our Soarian implementation, thereby saving ~1.5M for the health system. Set budget estimates to forecast upcoming projects with my management team, our focus was the business budgetary portfolio for year-end. Developed and implemented best practices for cross-platform and repeatable processes, including oversight on requirements traceability matrix, test scripts/cases, KPI matrix and report summaries.Managed our globally distributed teams including Deloitte and GMS workforces. Streamlined an effective management process that considers our client’s issues and resolution. A liaison between application teams, business partners, project managers, and hospital stakeholders to determine application needs and resolve anomalies. Implemented and managed several Northwell high-profiled transformation programs - Staten Island University Hospital with Cerner Millennium, Soarian Clinical and Peconic Bay Medical Center. Led the Program Testing managers and direct reports on the new Electronic Health Record (EHR) Epic Adjacent and Google Cloud SaaS models.Streamlined our testing efforts by implementing Automation across various medical components used daily. Brought in several new business partners to the Testing Center of Excellence: Express Mainframe User Emulator (EMUE) and Facilities to name a few.

• Manage the client relationship at the executive level while providing direction and oversight to the Senior Test Delivery Managers and Delivery Managers during engagements. • Hands-on, roll-up my sleeves, and engage the team in the Project Life Cycles in an Agile Methodology.• Manage and maintain day-to-day administrative tasks for the team: Strategic Planning, Hiring, Budget, Associates Development Plans, Personal Time Off, Work From Home, Peak Performance Goals, Compensation and Terminations.• Trained the team in Agile methodologies for Scrum, Kanban, and XP as a Solution and Program Manager globally.Assessment:• Support delivery of quality products within client specifications with minimum defects, on time and on budget. • Define and improve IT Technology processes towards recognized industry standards; engaging a strategic plan to define success. • Bridge the gap between current and desired quality levels by balancing short-term needs with long-term perspectives of success. • Develop and maintain Quality Assurance standards, processes and manage quality improvement activities with local & global teams. • Create QMS common business specific measurement frameworks with quality at the forefront and track improvements against these metrics. • Plan & deploy test code, Quality Management, and Project Management processes based on CMM/ Agile/ Waterfall and TMM framework. Governance:• Develop QMS overall application testing strategy by prioritizing testing needs and develop cost estimates ensuring Quality Assurance-related activities appropriately planned and executed. • Work with Technical Architect & Business/Technical Analysts to ensure acceptable range for test results and performance gets communicated to the appropriate testing teams. • Ensure software defects are properly documented in Quality Center, Jira, Confluence, or VSTS: while addressing problems. • Implement Automation across Development, QA, and Production for a repeatable process.

• Hands-on manager for Project Life Cycles.• Maintained team goals and ensured core values of company were met.• Setup breakout session (Kick-off Meetings) for groups requiring QA discipline.• Constructed and/or developed Processes and Procedures • Implemented Test Strategies, Test Plans, Test Procedures, and Automation environment.• Sustained the QTP Automation environment; while offsetting manual testing limitations.• Develop and maintain real-time Production Validation for bi-weekly deployments.• Planned and tested with various third-party vendors while ensuring capability and functionality integrity.• Worked closely with various work-streams while bridging the gap with Business.• Worked instrumentally with our Project Management Office and Development groups to move from our current Waterfall process and Methodology to evoking an in-house Methodology.

• Maintained team goals and ensured core values of company were met.• Setup breakout session (Kick-off Meetings) for testing group • Constructed and/or developed daily processes and procedures • Implemented Test Strategies, Test Plans, Test Procedures and Automation.• Created QTP environment and sustained 7 by 24 Automation team while offsetting manual testing limitations.• Developed and maintained real-time Production Validation for 7 by 24 support• Planned and tested with various third-party vendors while ensuring capability and functionality integrity.• Worked closely with various work-streams while bridging the gap with Business and Marketing teams.• Worked instrumentally with our Project Management Office, Development and Change Management groups to move from our current Waterfall process and Methodology to evoking the new Agile Methodology. • Responsible for keeping the entire project team updated on all resource activities: accountable for assigning project activity tasks to all QA associates with an in-depth test results summary by way of Status reporting. Kick-off meetings, and Anomalies/bugs reporting utilities (PVCS, VSTS, Selenium or Quality Center).• Reviewed and analyzed business requirements, functional specifications, and technical design documents for, UNIX, SOAP, .NET, and Java base projects.• Implemented new Agile Process for major corporate initiative of moving music and DVD product to book website.• Maintained team budget including Internal and External consultants.• Maintained team day-to-day administrative tasks (Hiring, Terminations, Personal Time Off, Work From Home, Associates Development Plan, Peak Performance Goals, Budget and Compensation).

• Supported the delivery of quality products within client specifications with minimum defects, on time and on budget. • Defined and improve IT Technology processes towards recognized industry standards. • Bridged the gap between the current and desired quality levels by balancing short-term needs with long-term perspectives of success. • Developed and maintained quality assurance standards• Processed and managed quality improvement activities. • Create common business specific quality measurement frameworks and track improvement against these metrics. • Planned and deployed test regions, Accounts and Center management, and project management processes based on the CMM framework. • Developed overall application testing strategy. • Prioritized testing needs and develop cost estimates.• Ensured quality assurance-related activities at both the program and project level are appropriately planned and executed. • Worked with Application/Technical Architect and Business/Technical Analysts to ensure acceptable range for test results and performance gets communicated to the appropriate testing teams. • Ensured technology problems are properly documented.• Ensured software defects are addressed. • Partnered with development teams to ensure effective use of methodologies. • Provide core process mapping and content expertise to deploy improvement recommendations across plan, develop, and operate IT functions. • Established and maintained working relationships across all businesses, across IT, and between technology team members. Contribute to continuous improvement by leveraging CMM, Six Sigma or other methodologies.ACHIEVEMENTS: By identifying and reporting critical anomalies up front helped save the company millions