Perform research on current benchmark trends and audience preferencesDesign and implement social media strategy to align with business goalsSet specific objectives and report on ROIGenerate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)Monitor insights/analytics.Collaborate with other teams, like marketing, sales and customer service to ensure brand consistencyCommunicate with followers, respond to queries in a timely manner and monitor customer reviewsOversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)Suggest and implement new features to develop brand awareness, like promotions and competitionsStay up-to-date with current technologies and trends in social media, design tools and applications

• Assist in generating more sales/revenue through telemarketing and booking solicitation by calling customers every day and joint sales call.• Handle customer inquiries received through telephone and / or mail and resolve customer complaints and respond promptly.• Manage and monitor customer transactions by regularly providing updated cargo status through email and weekly shipment monitoring report every Friday.• Communicate and coordinate with other departments and Agents, the day to day shipment requirements and other related services to ensure that customer’s needs are met.• Prepare and submit sales proposal through fax or email for possible business opportunity.• Responsible to encode details to Job Order System for job handle be recognized from processing up to billing system for Customs Clearance transaction.• Responsible to receive pre-alert for incoming shipment from overseas agents and principals.• Responsible to send Arrival Notice to customer-importer.• Assist to the Operations Supervisor in manifesting activity thru Bureau of Customs Value-Added-Service-Provider in compliance to E2M system.• Assist to the Brokerage Supervisor in computing duties and taxes for importation.• Responsible to place truck bookings for import and export delivery including monitoring, making Pre-Advises to shipping lines/carriers for export delivery.• Coordinate with the Customer Service Group for planning and any special instruction from the client with regards to handling of import and export cargoes.

Functions:• Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.• Arranges management interviews by coordinating schedules; arranges travel, lodging, and meals; escorting applicant to interviews; arranging community tours.• Evaluates applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications.• Orienting new employees regarding the company policies, rules and regulations.• Arranges endorsement for SBMA ID that are being issued tp newly-hired employees as well as for renewal.• Other task was also assigned.