Juned Khan Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

Partner marketing campaignsSolicitation emailsPricing distributionEGV (Exception by growing visibility)Price parity escalation

Mumbai, Maharashtra, India

Assist Market Managers: Provide vital support to Market Managers in various aspects of market management.Hotel Partner Support: Work closely with Hotel Partners, addressing their operational needs and providing updates.Internal Collaboration: Collaborate with internal teams to ensure smooth and efficient processes.Sales Promotion: Drive sales through effective communication and promotional initiatives.Onboarding: Add newly onboarded hotels to the extranet for streamlined operations.

Mumbai, Maharashtra, India

Escalation Management: Efficiently address and resolve customer escalations related to Flipkart products or services, demonstrating empathy and problem-solving skills.Refund Initiatives: Initiate and oversee the refund process for eligible customer cases, ensuring timely and accurate resolution.Customer Advocacy: Act as a customer advocate within the organization, providing insights and feedback to improve the overall customer experience.Documentation: Maintain detailed records of escalations, resolutions, and refund processes for reporting and analysis.Collaboration: Collaborate with cross-functional teams to implement preventive measures and enhance customer support processes.

Patna, Bihar, India

Guest Engagement: Engage with prospective and current guests, providing information about our hotel's offerings and ensuring a personalized and memorable experience.Sales Generation: Actively promote and sell hotel rooms, packages, and amenities to meet or exceed sales targets.Customer Relationship Management: Build and maintain strong, long-lasting relationships with guests, ensuring their needs and preferences are met.Market Analysis: Stay informed about market trends, competitors, and customer feedback to identify opportunities for improvement and growth.Collaboration: Work closely with the sales and marketing team to execute strategies and campaigns that enhance the hotel's visibility and reputation.

Bachelor Of Science - Bs, Hotel/Motel Administration/Management

Bachelor Of Science - Bs, Tourism And Travel Services Marketing Operations, A

Hsc, Commerce, A